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Germiston: Retail Front End Supervisor – Meat Retail Industry

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Job Description

A dynamic meat real company is seeking a customer-focused Retail Front-End Supervisor with experience in meat retail environments, overseeing cashiers, front shop operations, and customer service standards. Responsible for ensuring smooth daily front-end operations, accurate cash handling, queue management, and alignment with hygiene, security, and company procedures. Key Responsibilities Front-End Operations Supervise daily front shop activities including cashiers and service counters Manage staff rosters, breaks, and shift coverage Ensure efficient queue flow and customer service during peak trading hours Resolve customer queries, complaints, and refunds professionally Cash & Till Control Oversee cash-up procedures, float control, and till reconciliations Investigate cash shortages, overages, and variances Ensure adherence to cash handling and security procedures Prepare daily cash and front-end reports Customer Service & Sales Support Drive service excellence and customer satisfaction Support promotions, pricing accuracy, and in-store specials Assist with upselling and cross-selling meat products and specials Ensure correct product signage and pricing compliance Compliance & Store Standards Enforce hygiene, health, and safety standards at front-of-house Ensure cleanliness and presentation of service areas Support internal audits, stock counts, and loss prevention measures Adhere to company policies and retail compliance requirements Skills & Competencies Retail Front-End Supervision Cash Handling & Reconciliations Customer Service Excellence Staff Supervision & Training Conflict Resolution Attention to Detail & Accuracy Time Management & Multitasking POS Systems & Retail Reporting Qualifications & Experience Matric (Grade 12) – essential with Bachelor Pass (Maths & Science) Retail supervision / customer service qualification (advantage) 3 -7 years’ experience in retail, preferably meat or FMCG retail Strong cash control and front-end management experience Meta Matrix System

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Ekurhuleni

The retail and wholesale sector is a significant contributor to Ekurhuleni’s economy, providing a range of job opportunities for individuals looking to enter or advance in their careers. Typically, the job market in this field is competitive, with a high demand for skilled and experienced professionals. Generally, roles within this sector require a strong work ethic, excellent communication skills, and the ability to work well under pressure.

When it comes to salary expectations, it’s common for retail and wholesale positions to offer broad ranges that can vary depending on factors such as experience, company size, and industry sector. Typically, salaries in this field range from R20 000 to R50 000 per annum, although these figures are only a general guideline and actual salaries may differ. It’s essential to research specific companies and job descriptions to get a more accurate understanding of salary expectations.

Common skills required for retail and wholesale roles include excellent communication and customer service skills, basic math skills, and the ability to work efficiently in a fast-paced environment. Other valuable skills often include inventory management, visual merchandising, and supply chain management. In addition, many companies require employees to possess strong problem-solving skills, be adaptable to changing situations, and demonstrate a willingness to learn and develop new skills.

Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and e-commerce businesses. These sectors often have high foot traffic and demand for efficient customer service, making them attractive options for those looking to start or advance their careers in this field.

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For career development, it’s common for retail and wholesale professionals to move into management roles, such as store manager or distribution coordinator. Others may choose to specialize in specific areas, such as logistics or visual merchandising. With experience and additional training, individuals can also transition into related fields, such as supply chain management or e-commerce management. Ultimately, the key to success in this field is to be adaptable, proactive, and committed to ongoing learning and development.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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