Grahamstown: General Manager

Qualifications and Experience Education: Diploma or Degree in Hospitality Management , Hotel Management , Business Administration , or related field. Postgraduate qualification in management or business (advantageous). Experience: Minimum 810 years of hospitality management experience , with at least 5 years in a senior or General Manager role at a 5-star lodge or boutique hotel . Proven experience managing multiple properties or a lodge portfolio . Strong financial acumen and experience with budgeting and reporting. Solid understanding of luxury guest service standards and operational excellence. Skills and Competencies: Exceptional leadership, communication, and interpersonal skills. Strong business and financial management ability. Ability to manage remote teams and diverse cultural environments. Strategic thinker with excellent problem-solving and decision-making skills. Strong IT proficiency (property management systems, MS Office, POS systems). Deep understanding of lodge operations, conservation principles, and safari tourism.