Hoedspruit: F and B Manager and Admin Couple posted by Bright Placements (PTY) Ltd

JOB SPECIFICATION: F&B AND ADMINISTRATION COUPLE
Industry: Hospitality (Game Lodge / Boutique Hotel / Resort)
Location: South Africa (Live-in position typically required)
Reporting to: General Manager / Lodge Owner
 
POSITION OVERVIEW
A dynamic and experienced couple required to jointly manage the Food & Beverage operations and administrative functions of a hospitality establishment. This role is ideal for a hands-on couple where one partner focuses on F&B operations and guest service, while the other manages administration, finance, and reservations.
 
PARTNER 1: FOOD & BEVERAGE MANAGER
Key Responsibilities

• Oversee all F&B operations (restaurant, bar, kitchen coordination)
• Ensure high standards of food quality, presentation, and service
• Manage stock control, ordering, and supplier relationships
• Monitor food cost, wastage, and budget control
• Train, supervise, and schedule F&B staff
• Ensure compliance with health, safety, and hygiene regulations
• Handle guest relations and resolve complaints professionally
• Coordinate menus with chefs (seasonal and guest preferences)
• Oversee events, functions, and special dining experiences

 
Minimum Requirements

• Diploma or Degree in Hospitality Management or related field
• 3–5+ years’ experience in F&B management (lodge/hotel environment preferred)
• Strong leadership and staff management skills
• Knowledge of stock systems and POS systems
• Excellent communication and guest service skills
• Wine knowledge (advantageous)

 
PARTNER 2: ADMINISTRATION MANAGER
Key Responsibilities

• Manage reservations, bookings, and guest correspondence
• Oversee front office and reception operations
• Handle invoicing, accounts receivable/payable, and cash-ups
• Perform general financial administration and reporting
• Manage HR administration (staff records, leave, payroll input)
• Maintain filing systems and operational documentation
• Liaise with suppliers and service providers
• Assist with marketing, social media, and OTA platforms
• Support overall lodge operations and guest experience

 
Minimum Requirements

• Qualification in Business Administration, Finance, or Hospitality
• 3–5+ years’ experience in administration within hospitality
• Experience with reservation systems (e.g., NightsBridge, Opera, Semper)
• Strong financial and numerical skills
• High level of computer literacy (MS Office, Excel essential)
• Strong organisational and multitasking abilities

 
JOINT RESPONSIBILITIES

• Deliver exceptional guest experiences
• Assist with overall lodge/hotel operations when required
• Stand in for each other when necessary
• Maintain a strong team culture and staff morale
• Ensure smooth day-to-day running of the property
• Uphold company standards and brand values
• Participate in duty management shifts

 
PERSONAL ATTRIBUTES (FOR BOTH)

• Strong teamwork and communication skills
• Hands-on, flexible, and adaptable
• High attention to detail
• Problem-solving ability
• Professional appearance and demeanor
• Ability to work under pressure in remote environments

 
WORKING CONDITIONS

• Live-in position (accommodation provided)
• Meals included (depending on establishment)
• Work on weekends, public holidays, and shifts
• Remote/bush environment in many cases

 
REMUNERATION & BENEFITS

• Market-related salary (often combined package for couple)
• Accommodation and utilities included
• Meals (depending on employer)
• Possible incentives or performance bonuses
• Leave as per South African labour law