Critical Requirements – Skills, Experience & Qualifications Knowledge and technical aptitude for IT Infrastructure and networking Collaborative, open communication style Excellent written and verbal communication abilities in English Strong interpersonal skills Team orientated Autonomous, driven, focused, and hands-on Analytical Stress tolerant Conflict resolution Own Reliable Transport with a valid Drivers License Education Matric IT-Related Tertiary Qualification (Degree or Diploma) Project Management Certification ITIL V3/4 Experience Solid IT Service Delivery Management Experience (10 Years) Service Management (10 Years) Project Management (2 Years