Job Purpose The Territory Manager will be responsible for the end-to-end operational, financial, and commercial performance of multiple service stations. This includes driving profitability, ensuring operational excellence, maintaining brand standards, and leading site-level management teams to achieve business objectives. Key Responsibilities – Manage and optimise performance across multiple fuel service stations – Drive operational efficiency, compliance, and service excellence across sites – Oversee forecourt, convenience store, and add-on retail/QSR operations – Analyse financial performance including budgets, margins, and profitability – Implement cost control initiatives and identify revenue growth opportunities – Lead and support site managers and operational teams – Ensure compliance with HSE, safety, and regulatory requirements – Manage customer service standards and resolve operational escalations – Oversee maintenance and asset management across sites – Manage labour structures, staff performance, and workplace discipline – Develop and maintain supplier and stakeholder relationships Minimum Requirements – Matric (Grade 12) essential – Minimum 25 years senior management experience (Operations / Area / Regional role) – Proven experience in fuel retail / service station environment – Multi-site management experience advantageous – Strong financial acumen (P&L, budgets, margins, cost control) – Experience in convenience retail and/or QSR operations – Strong understanding of labour relations and staff management – Valid drivers licence and own reliable transport – Willingness to travel extensively Competencies – Strong operational leadership – Commercial and financial acumen – Problem-solving and decision-making ability – High emotional intelligence and resilience – Ability to work in a fast-paced, high-pressure environment – Strong communication and stakeholder management skills

Minimum requirements: Financial Management Customer Service and Acquisition (including Debtor Management) Maintenance and Asset Management Compliance and Safety Management Risk and Security Management Staff Management Quick Service Restaurant (QSR) operations management Forecourt Operations Management Grade 12 / Matric (additional qualifications will be preferable) Code 8 Drivers License Own Vehicle and willing to travel Previous experience in managing multiple outlets will be advantageous At least 2 years proven senior management experience Must have a clear disciplinary record him/herself Advanced labour relations knowledge and skills Ability to interpret site financial statements and profit margins Willing to work extra hours to get the job done with no additional overtime remuneration Self-starter with proven high levels of initiative High emotional intelligence High resilience Consultant: Mellissa Rambally – Dante Personnel Johannesburg