Johannesburg: Business Analyst – IT Service Management Company posted by Hire Resolve

March 30, 2026 Jobs in Central Johannesburg

Hire Resolve

Gauteng

Other IT/Computer

Job Description

About the Role

Hire Resolve is currently seeking a Business Analyst to join our client’s team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.

Key Responsibilities

Gather and document business requirements
Conduct gap analysis
Facilitate effective communication with stakeholders and technical teams
Support the implementation of new systems or functionalities
Conduct user training
Ensure overall project success

Requirements

Previous experience as a Business Analyst in a professional services environment
Bachelor’s degree in business finance and/or IT
Project Management qualification
3+ Years experience involving business analysis, process mapping, or involved in execution of new system implementation
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Experience in gathering and documenting business requirements
Agile project management experience will be advantageous
Ability to work collaboratively with cross-functional teams
Ability to analyse data using MS Excel or Power BI analytics
Knowledge of project management methodologies
Proficiency in business analysis tools and software
Working knowledge of software development lifecycle

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary negotiable. Our client is offering a highly competitive salary for this role based on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

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In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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