Johannesburg: Business Analyst – Remote posted by Hire Resolve

January 18, 2026 Jobs in Central Johannesburg

Hire Resolve

Gauteng

Other IT/Computer

Job Description

About the Role

Hire Resolve’s client is seeking a skilled Business Analyst to join their team remotely, supporting the design and technical development of customized solutions using the Blueport Platform. As a Business Analyst, you will play a crucial role in ensuring the successful delivery of our solutions according to customer needs and objectives.

Key Responsibilities

Perform research and requirements gathering under the direction of a supervisor
Participate in project walkthroughs: business requirements gathering, design walkthrough, functional test plans, and implementation sessions
Prepare detailed use case descriptions for the development team to implement key functionality
Contribute to the implementation of new products and communicate effectively between internal and external stakeholders to ensure customer satisfaction is maintained
Provide user training
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Prepare SLA or other reports required on client account status
Provide first line support to clients
Collaborate with development team to create Statements of Work, where required
Assist with challenging client requests or issue escalations as needed
Find ways to increase quality of customer service

Requirements

5+ years in performance improvement environments
2+ years as a Senior/Lead Business Analyst
Experience with external clients/customers
Track record of process improvement design using technology
Ability to write technical documentation (use cases, product references)
Versatility and comfort in innovative, dynamic settings

Qualifications

Completed Bachelor’s degree or equivalent qualification

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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