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Johannesburg: Collections Agent

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Job Description

About the Role

A well-established organisation within the education sector is seeking a Collections Agent to join their Accounts Receivable team, based on Sandton.

Key Responsibilities

  • Contact account holders at the start of the year to establish and agree on payment terms (monthly, termly, or once-off)
  • Accurately capture and maintain payment agreements on the debt management system
  • Update account holder details and ensure all information remains current and accurate
  • Maintain consistent communication records through internal tracking systems
  • Monitor accounts monthly to identify and manage outstanding balances
  • Execute collection activities in line with a structured call schedule
  • Engage with account holders to discuss overdue accounts and negotiate payment arrangements
  • Implement appropriate recovery strategies, including payment plans and deadlines
  • Manage and follow up on broken payment arrangements within set timeframes
  • Proactively follow up on all overdue accounts and ensure timely collections
  • Verify payments received and follow up within specified timelines where payments are not honoured
  • Escalate and implement account holds in line with internal processes and management guidance

Requirements

Minimum Grade 12 / National Senior Certificate (NQF Level 4)

Minimum 3 years experience in a collections or debt recovery role

At least 1 year’s experience in a shared services environment

Qualifications

None specified

Salary & Benefits

Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Gauteng

In Gauteng, South Africa, the accounting and finance industry is a significant sector, offering various career opportunities for professionals with the right skills and qualifications. Typically, this field is driven by the growth of multinational corporations and local businesses in industries such as technology, financial services, and manufacturing. As a result, job seekers can expect to find a diverse range of roles available, from entry-level positions to senior leadership roles.

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When it comes to salary expectations, accounting and finance professionals in Gauteng can generally expect to earn salaries that fall within broad ranges. Typically, salaries for entry-level roles start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R1 million to over R3 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad ranges, and actual salaries may vary widely.

Common skills required for accounting and finance roles in Gauteng include strong technical knowledge of financial management principles, analytical and problem-solving skills, attention to detail, effective communication skills, and proficiency in financial software and systems. Additionally, many employers also value candidates with experience in budgeting, forecasting, and financial analysis. In some cases, a degree or diploma in accounting, finance, or a related field may be required.

Industries that commonly employ accounting and finance professionals in Gauteng include the financial services sector, technology industry, manufacturing sector, and public sector entities. These sectors require skilled professionals to manage their finances, prepare budgets, and provide strategic guidance on financial matters. Job seekers can expect to find opportunities across these sectors, from small businesses to large multinational corporations.

For those interested in pursuing a career in accounting or finance, there are many development opportunities available. Typically, professionals in this field can progress to senior roles, such as financial manager or director of finance, after gaining relevant experience and developing their skills. Additionally, many employers offer training programs and mentorship opportunities to support the career development of their employees.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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