Menu Close

Johannesburg: Data Support Specialist posted by Sabenza IT & Recruitment

Johannesburg: Data Support Specialist posted by Sabenza IT & Recruitment

Posted on 2025-09-19 00:00:00

Job Summary

We are looking for a Software Application Support Specialist to join our dynamic team to assist with ongoing maintenance of existing products and to participate in the development of new and enhanced products and solutions. Work closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge.

Responsibilities:

  • Providing application support to users: Answer, resolve, and log in-bound customer calls, identify issues, and provide suggestions and long-term resolutions.
  • Investigate and analyze system issues to determine cause of issues and appropriate corrective action.
  • Design and participate in the delivery of system developments and enhancements ensuring that changes are made to budget, timescales and specifications and that divisional, quality and industry standards are met.
  • Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achieved.
  • Review and recommend continuous improvement of the systems and support processes.
  • Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support.
  • Maintain data quality and integrity within the system.
  • Carry out system maintenance tasks and processes to agreed schedules.


Requirements

  • A minimum 1st-year tertiary level in information systems or computer science
  • A minimum of 1st-year tertiary level in accounting
  • 2+ years experience and understanding of SQL fundamentals and ability to write complex SQL queries
  • 2+ years experience in MS Excel and VBA
  • Good, demonstrable general computing knowledge, including basic troubleshooting capability on the Microsoft Windows platform, an understanding of networking fundamentals, and familiarity with application installation
  • Application Support experience
  • Intermediate SQL expertise
  • Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff
  • Strong problem solving and analytical skills
  • Experience of supporting and maintaining production systems in a customer-facing support environment
  • Ability to organize own workload and handle several tasks simultaneously
  • Experience of database systems, reporting and query tools
  • Demonstrable level of technical aptitude.
     
View Job  Port Elizabeth: Sales & Purchasing Manager posted by Profile Personnel

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Johannesburg: IT SYSTEMS ENGINEER posted by Tower Group

Our client, a leader in the hospitality industry is seeking a highly experienced IT SYSTEMS ENGINEER based in Johannesburg MINIMUM REQUIREMENTS Bachelors...


View Job
IT SYSTEMS ENGINEER

Johannesburg: DIrector posted by Edgexec (Pty) Ltd

Director ImpactLocation South AfricaType Permanent Executive LeadershipDrive meaningful change. Shape the brands impact.This is a pivotal leadership...


View Job
DIrector

Johannesburg: Content Creator posted by Tower Group

Our client, a leader in the hotel and casino industry is seeking a highly creating Content Creator to join their team based in Johannesburg.MIMIMUM...


View Job
Content Creator

Johannesburg: Chief of Staff posted by Edgexec (Pty) Ltd

Chief of StaffLocation Johannesburg Northern Suburbs, South AfricaType Permanent Property OperationsLead. Streamline. Scale.This is a dynamic leadership...


View Job
Chief of Staff

Johannesburg: Executive Pastry Chef posted by Edgexec (Pty) Ltd

ENVIRONMENTPhysical Job Requirementsfor essential functions only LiftingPushingPullingCarrying Describe the types of required lifting, pushing, pulling,...


View Job
Executive Pastry Chef

Johannesburg: Brand Manager posted by Edgexec (Pty) Ltd

Brand Manager Wanted Fourways Are you a creative and strategic thinker with a passion for building powerful brands? A leading hospitality and entertainment...

View Job  Port Elizabeth: Payroll Administrator (Temporary - 4 months) posted by Headhunters

View Job
Brand Manager

Johannesburg: Creditors Clerk posted by Tower Group

Our client, a leader in the hospitality industry is seeking a Creditors Clerk to join their team based in Johannesburg. MINIMUM REQUIREMENTS MatricRelevant...


View Job
Creditors Clerk

Johannesburg: BRAND MANAGER posted by Tower Group

Our Client, a leader in the Hospitality and Entertainment industry is seeking a Brand Manager to join their team based in Johannesburg.MINIMUM...


View Job
BRAND MANAGER

Johannesburg: SYSTEMS SOFTWARE ENGINEER posted by Tower Group

Our client, a leader in the casino and hotels industry is seeking a Systems Software Engineer to join there team based in their head office in...


View Job
SYSTEMS SOFTWARE ENGINEER

Johannesburg: Vehicle Sales Executive posted by WMS Secure

Are you a driven, charismatic go-getter with a passion for cars and closing deals? Do you thrive in a high-energy environment where your hustle translates...


View Job
Vehicle Sales Executive

Johannesburg: Inventory Controller

Job Title Inventory Controller Location Midrand, Johannesburg, Gauteng Reports to Supply Chain Executive About the Company A leading provider of specialised...


View Job
Inventory Controller

Johannesburg: Randpark Ridge Automotive Spare Parts Specialist posted by Oostelike Personeel Konsultante

Randpark Ridge Automotive Replacement Parts SpecialistLegal requirements Must be a South African Citizen with a clean criminal background and ITC no bad...


View Job
Randpark Ridge Automotive Spare Parts Specialist

Johannesburg: Witkoppen Automotive Spare Parts Specialist posted by Oostelike Personeel Konsultante

Witkoppen Automotive Replacement Parts SpecialistLegal requirements Must be a South African Citizen with a clean criminal background and ITC no bad debt -...


View Job
Witkoppen Automotive Spare Parts Specialist

Johannesburg: Malvern Automotive Parts Specialist posted by Oostelike Personeel Konsultante

Malvern Automotive Parts SpecialistLegal requirements Must be a South African Citizen with a clean criminal background and ITC no bad debt - checks will be...


View Job
Malvern Automotive Parts Specialist

Johannesburg: New Vehicle Sales Executive posted by Morgan Group

Main Purpose of JobEnergetic individual with a passion for a sales career who is able to operate in a team. Successful candidate will be driven to achieve...


View Job
New Vehicle Sales Executive

Johannesburg: New Business Development posted by Isilumko Staffing

Core Purpose of the Role The primary responsibility of the Business Development and Customer Relations Manager is to identify and capitalize on new business...

View Job  Cape Winelands: Truck Diesel Mechanic

View Job
New Business Development

Johannesburg: Vehicle Warranty Sales Agent posted by CallForce

Were looking for a Vehicle Warranty Sales Agent to join our professional team of Sales Consultants focused on creating growth opportunities and increasing...


View Job
Vehicle Warranty Sales Agent

Johannesburg: Sales Manager posted by Isilumko Staffing

Join Our Team as a Sales and Customer Experience Manager!Are you a dynamic and results-driven individual with a proven track record in sales and strategic...


View Job
Sales Manager

Johannesburg: Brand Specialist (Media Buying) posted by Isilumko Staffing

Job PurposeThe Brand Specialist will develop and implement brand strategies to ensure consistent market positioning, enhance customer loyalty, and support...


View Job
Brand Specialist (Media Buying)

Johannesburg: Contact centre agent (Travel – Cruise line) posted by Isilumko Staffing

One of our international cruise line clients are in need of experienced Contact Centre Agents to join their JHB team.Qualifications and...


View Job
Contact centre agent (Travel – Cruise line)

Johannesburg: Contact Centre Agent – Travel & Reservation posted by Isilumko Staffing

Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join...


View Job
Contact Centre Agent – Travel & Reservation

Johannesburg: Travel Agent posted by Edgexec (Pty) Ltd

Travel AgentLocation Johannesburg, South AfricaIf you love creating unforgettable experiences and thrive in high-energy customer-facing environments, this...


View Job
Travel Agent

Johannesburg: Credit Controller posted by Dream Resorts

Dream Hotels amp Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others...


View Job
Credit Controller

Johannesburg: Web Specialist / Web Development posted by Isilumko Staffing

Job PurposeThe primary role of the Web Specialist will ensure that the B2C website functionality, usability, navigability, and visibility are done properly...


View Job
Web Specialist / Web Development

Johannesburg: Contact Centre Supervisor (Hospitality/Tourism) posted by Isilumko Staffing

Job PurposeThe Supervisor is responsible for managing the teams daily operations, ensuring adherence to corporate service standards, including a maximum 5...


View Job
Contact Centre Supervisor (Hospitality/Tourism)

Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area