Johannesburg: DMC Retail Travel Specialist – Bateleur House posted by Kendrick Recruitment

March 9, 2026 Jobs in Central Johannesburg

Kendrick Recruitment

Gauteng

Other IT/Computer

Job Description

DMC Retail Travel Specialist
Location: Johannesburg
Property Type: Luxury Travel Company
Salary: Negotiable DOE

Kendrick Recruitment is currently recruiting on behalf of a prestigious luxury travel company based in Johannesburg. An exciting opportunity has arisen for an experienced DMC Retail Travel Specialist to join a dynamic and service-driven team.

The successful candidate will be responsible for the creative planning and seamless execution of tailor-made itineraries, ensuring exceptional guest experiences while meeting budget expectations. This role requires strong attention to detail, commercial awareness and a genuine passion for African travel.

Key Outputs

Creative planning and designing of bespoke itineraries
Managing the reservations process to ensure guest budgets are achieved
Handling bookings from quotation through to finalisation, invoicing and preparation of travel documents
Maintaining consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues
Participating in emergency duty on a rotational basis as per company procedure
Working early and late shifts on a weekly rotational basis
Servicing agents and guests in a calm and professional manner
Proactively selling products and services to ensure the best possible safari experience
Demonstrating an independent, curious and proactive approach
Upholding strong sustainability and conservation values

Knowledge Required

Passion for delivering service excellence
In-depth knowledge of Tourplan advantageous
Strong knowledge of South Africa, Southern Africa and East Africa preferred
Willingness and aptitude to learn

Skills Required

Good understanding of terms and conditions, product knowledge and third-party destinations
Understanding of travel industry distribution channels
Excellent computer literacy, including:

Tourplan advantageous
ESS essential
MS Office (Word, Excel, PowerPoint, Outlook)
WETU
Ability to interpret quantitative and qualitative data and make informed decisions
Understanding of various international source markets
Commercial acumen and ability to contribute to strategic decision-making
Knowledge of sales processes and methodologies
Strong problem-solving ability
Creative thinking with a focus on crafting memorable experiences
Strong focus on guest and client satisfaction

Personal Characteristics

View Job South Africa: Floor Manager (Mediterranean Restaurant) - Hazelwood posted by HotelJobs

Strong interpersonal skills
Sense of urgency and accountability
Passion for guest satisfaction
Self-motivated with the ability to meet deadlines
Willingness to share knowledge and support team development
Excellent verbal and written communication skills
Strong time management skills
Ability to work effectively within a team
Conflict management and resolution skills
High attention to detail
Strong administrative and organisational skills
Ability to work efficiently in a paperless environment
Strong typing and navigation skills

Previous Work Experience Required

Minimum of 35 years previous inbound tour consulting experience

The ideal candidate will be methodical, creative and detail-oriented, with the ability to work under pressure while maintaining high energy levels. They should demonstrate perseverance, patience and adaptability, and be comfortable handling both complex and routine tasks. A decisive and solutions-driven approach is essential.

Interested candidates are invited to submit their CV to apply for this exciting opportunity through Kendrick Recruitment.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

View Job Johannesburg: Sales Executive - Telesales posted by Aleon Pty Ltd

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process