Job Description
About the Role
Join Us as a Customer Service & Operations Leader E-HAIL. Are you a natural people person with the drive to make things happen? Do you thrive in fast-paced environments where every interaction shapes the future of mobility? We’re looking for a Customer Service Leader / Operations Leader to be the eyes and ears of our client in Johannesburg, ensuring that supply meets demand and that our drivers feel supported every step of the way.
Key Responsibilities
- Drive growth by participating in market visits to generate new driver leads.
- Conduct info sessions with current and prospective drivers, showcasing why our platform is the best choice.
- Lead outbound call campaigns to engage prospective and newly signed-up drivers.
- Build strong relationships with drivers, understanding their needs, concerns, and goals, and positioning our company as their solution.
- Guide drivers through the sign-up process, ensuring they’re ready to take their first trips quickly and smoothly.
- Manage strategic partnerships with third parties to strengthen our ecosystem.
- Act as the voice of the customer, capturing insights and feeding them back into the business to drive improvement.
Requirements
- 6 – 10 years’ experience as a Transport Coordinator / Customer Service Lead / Operations Coordinator (Great track record of achievements within each role held – customer service and driver performance success).
- Private vehicle hire / taxi / e-hail / transport industry exposure.
- Own reliable vehicle and valid drivers’ license as you will be travelling.
- Matric.
- Proficient with Google Sheets (Excel) and PowerBI.
Qualifications
- Bachelor’s degree in relevant field or equivalent.
- 6 – 10 years of experience in the private vehicle hire/taxi/e-hail/transport industry.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Trucking/Transport Jobs in Gauteng
The trucking and transport industry in Gauteng, South Africa is a vital component of the country’s logistics sector, playing a crucial role in the movement of goods across the region. Typically, this field experiences steady demand due to the growth of e-commerce and the increasing importance of supply chain management. As a result, job opportunities for truck drivers, transport managers, and other industry professionals are generally available.
In terms of salary, it’s common for trucking and transport roles in Gauteng to fall within a broad range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, and the specific sector in which the role is employed. It’s worth noting that salaries can vary significantly depending on these variables, and actual figures may differ from these general estimates.
Common skills for trucking and transport roles in Gauteng typically include a valid driver’s license, physical fitness, excellent communication skills, and strong problem-solving abilities. Other key skills often required include experience with fleet management software, knowledge of logistics regulations, and the ability to work effectively in a team environment. Typically, candidates with relevant industry certifications or training will have an advantage when applying for these roles.
Trucking and transport professionals in Gauteng can be found working across various industries, including financial services sector, technology industry, manufacturing sector, and agriculture. Many companies in these sectors rely on experienced truck drivers and logistics specialists to manage their supply chains and ensure timely delivery of goods.
For those interested in pursuing a career in trucking or transport, there are generally good opportunities for advancement and professional development. Experienced professionals can move into roles such as fleet manager, logistics coordinator, or even start their own transportation companies. Additionally, many industry associations offer training and certification programs to help individuals develop the skills needed to succeed in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Join professional associations in your field to expand your network and knowledge.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Gauteng: Mining Equipment Sales Executive posted by GAP Consulting
Minimum Requirements:Must have a minimum of 5 years' experience as a Sales Executive in the Mining Equipment IndustryRelevant Tertiary Education...
View JobJohannesburg: External Sales Consultant posted by Flink Recruitment
Roles and ResponsibilitiesJob Description:Meet and exceed sales targets as set out by the Company monthly and annually.Effectively maintain excellent,...
View JobDurban: Internal Lighting Sales Consultant & Showroom Assistant posted by Flink Recruitment
Roles and ResponsibilitiesSALES:Greet and acknowledge every client that comes into the showroom.Meet, maintain and exceed sales targets utilising good...
View JobSandton: TL3 Engineer posted by Flink Recruitment
Roles and ResponsibilitiesTechnical SkillsExpert knowledge of:Windows Server & Active DirectoryDNS/DHCP/GPO/ADFSAzure IaaS/PaaS & M365...
View JobSandton: TL2 Engineer posted by Flink Recruitment
Roles and ResponsibilitiesTechnical SkillsStrong troubleshooting of Microsoft 365 & Azure fundamentals.Solid understanding of Windows Server...
View JobGauteng: Sales Representative (Raw Chemicals, Solvents, Fuel) posted by Pillango Placements
You will be responsible for promoting the sales of products and services that will benefit the company. Establish credibility through…
View Job
Browse Employers
Job Alerts