Job Description
Responsibilities:
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Analyze and Gather Requirements: Collect and analyze business requirements for new eCommerce features, content, and system integrations.
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Configure and Support Platforms: Configure and maintain our core commerce platforms, including Magento, Shopify, and AgilityCMS, to meet business goals.
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Collaborate on Delivery: Work closely with developers, designers, and other stakeholders to deliver functional and engaging customer journeys.
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Document and Test: Create functional documentation, conduct user acceptance testing (UAT), and help with training activities.
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Drive Optimization: Identify and leverage existing platform features to avoid unnecessary custom development.
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Apply Best Practices: Ensure all functional decisions align with best practices for usability, accessibility, and conversion rate optimization (CRO).
Minimum Requirements:
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Professional Experience: 35 years of experience in functional consulting or business analysis within the eCommerce sector.
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Documentation Skills: Proven ability to create user stories, functional specifications, and test scripts.
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Platform Expertise: Familiarity with eCommerce platforms like Magento (Adobe Commerce) and Shopify, as well as content management systems like AgilityCMS or similar.
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Technical Knowledge: Experience with Google Analytics, SEO, on-site search, and personalization solutions.
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Domain Knowledge: A solid understanding of online retail processes, including product catalogs, pricing, promotions, checkout flows, and order fulfillment.
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UI/UX Awareness: Knowledge of UI/UX best practices, including responsive design, accessibility, and customer-centric flows.
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Communication: Excellent communication and stakeholder management skills.
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Teamwork: The ability to thrive in a cross-functional Agile team environment.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za
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