Cape Town: Property Services Manager posted by The Focus Group

About the Role

The Property Services Manager is a key role within The Focus Group’s National Property Services team, responsible for the maintenance management of building services across assigned properties in Cape Town. This position supports each asset in line with its official investment strategy and ensures accurate financial reporting.

Key Responsibilities

• Conduct annual and bi-annual building audits to ensure proactive maintenance and accurate 5-year expense forecasting.
• Compile and manage operational and capital budgets, including general expenses, service contracts, electrical, plumbing, consumables, extraordinary and capital costs.
• Manage annual and bi-annual tenders for service contracts to ensure optimal pricing and service delivery.
• Research and implement new products and technologies to improve quality and reduce costs.
• Perform regular building inspections and train on-site staff to maintain properties to agreed standards.
• Inspect and approve work completed by contractors and authorise invoices for payment.
• Compile technical specifications for tenders and quotations and recommend suitable contractors.
• Project manage approved works from initiation to completion.
• Ensure tenant installations are completed within required timelines when applicable.
• Engage with tenants to resolve maintenance-related complaints.
• Manage and supervise on-site building staff.
• Ensure major expenses are incurred in line with budgeted timelines and update working budgets accordingly.
• Perform ad hoc tasks as required.

Requirements

• Strong communication and administrative skills.
• Innovative thinking with the ability to follow structured processes.
• Professional interaction with tenants and landlords.
• Excellent time management and organisational skills.
• Deadline-driven, proactive, and results-focused.
• Professional attitude with strong personal initiative.
• High levels of integrity, honesty, and reliability.
• Positive, motivated, and resilient personality.
• Ability to lead by example.
• Strong interpersonal and assertive communication skills.
• Ability to create and maintain a professional working environment.
• Strong planning, empathy, and ethical judgement.

Qualifications

Grade 12 (Matric)

Relevant Diploma or Degree in Services, Operations, Facilities Management or Infrastructure Management

Technical qualification (advantageous)

Salary & Benefits

Not specified.