Job Description
ENVIRONMENT:
Our client is a fully featured integration and data processing platform built for the connected cloud era, offering a hybrid solution that combines iPaaS, ESB, ETL, API Management, and Big Data capabilities. This role operates within a fast-paced, technology-driven environment where innovation and speed-to-value are paramount. The Customer Success Support Engineer will work at the heart of the post-sale client journey, collaborating with internal technical teams and external clients to ensure seamless platform adoption and ongoing satisfaction. This dynamic setting requires a proactive problem-solver who can navigate complex integrations, manage client expectations, and contribute to continuous improvement in service delivery.
REQUIREMENTS:
Common systems you will interact with
- SQL
- Salesforce
- HubSpot
- AMS360
- Intercom
- SendGrid
Essential experience and skills
- A bachelors degree in IT or Sciences (BSc, BIS, BEng or BCom)
- Experience working with JavaScript/typescript essential.
- Experience working with SQL.
- Experience working with API integrations.
- Experience working with MongoDB (beneficial).
- Experience working with front-end frameworks (svelte would be beneficial but not required)
- Knowledge of how Rest and Soap works
ATTRIBUTES:
- Able to work adjusted hours to cater for international clients (10am – 19:00pm).
- Be able to work independently but collaborate constantly.
- Not be afraid of failure, as success comes from trying and pushing boundaries.
- Solution oriented and resilient in the face of challenges.
- Demonstrate motivation to learn new skills and technologies.
- Excellent interpersonal skills, curious, creative, and fun to work with.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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