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Johannesburg: Internal Sales Support

Johannesburg: Internal Sales Support

Posted on 2025-08-08 00:00:00

Employer Unspecified
Category Sales
Location Gauteng  / Johannesburg

Job Summary

We’re Hiring: Internal Sales Support (3-Month Contract) Location: Germiston Start Date: Immediately Contract: 3-month fixed-term, with the opportunity for permanent placement based on performance We’re looking for a proactive and organised Internal Sales Support team member to assist our sales department and customers. If you are fluent in Afrikaans , detail-oriented, and thrive in a fast-paced environment, we want to hear from you! Minimum Requirements: Fluent in Afrikaans (spoken and written) Matric (Grade 12) Previous experience in internal sales or a sales support environment Immediate availability Key Knowledge Areas: ERP systems Product and store operation knowledge Safe lifting and carrying techniques Admin procedures and company documentation Receiving processes Re-order facility and mark-up/gross profit (GP) calculations Goods and services provided by the company Key Responsibilities: Sales Support: Manage correspondence between Sales Consultants and customers Monitor and update customer accounts Provide data and reports to support sales performance Track sales targets and assist in lead generation Source new sales opportunities via inbound and outbound communication Forward qualified leads to the sales team Arrange appointments and follow up on outstanding quotes Keep consultants updated on order status, promotions, deliveries, and customer queries Customer Service: Provide accurate stock, pricing, and product information Communicate order and delivery status to customers Resolve queries, including delivery issues, back orders, faulty stock, and account problems Update customer contact information Promote products and services to stimulate customer interest Respond professionally and objectively to complaints Order Administration: Process emailed orders from customers and consultants Compile and forward quotations, including price calculations Accurately process orders with correct pricing, item numbers, and discounts Follow up on quotations that haven’t been converted to sales If you do not hear from us within two weeks, please consider your application unsuccessful.

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