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Johannesburg North: Debt Collections Agent – Urgently needed posted by Lebone Risk Solutions

Johannesburg North: Debt Collections Agent – Urgently needed posted by Lebone Risk Solutions

Posted on 2025-05-15 00:00:00

Job Summary

Requirements Must have Matric or NQF Level 4 A minimum of 2 years Debt collections experience. (Ideally with Municipal / Government debt). 2 – 3 years’ experience in collections Debt Collection and Customer Service are essential Strong negotiation skills Strong verbal and written communication skills Excalibur,Practice Manager, Debtcol Pro Web (Non Neg)Daily and Monthly Responsibilities Initiate contact with individuals or businesses who have outstanding debts Use various communication channels such as phone calls, emails, and letters to reach debtors Engage in effective negotiation to secure payment arrangements or settlements Work with debtors to establish repayment plans based on their financial situation Provide information to debtors regarding the amount owed, interest charges, and other relevant details Verify the accuracy of debt-related information Keep detailed and accurate records of all communication with debtors Document any changes to payment agreements or settlements Ensure compliance with relevant laws and regulations governing debt collection practices, such as the National Credit Act and Debt Collectors Act Handle debtor inquiries and provide information about their accounts Prepare and submit regular reports on collection activities. Provide updates on progress and outcomes to supervisors or management Work towards achieving collection targets and goals set by the organization.Closing Date: 26.05.2025

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