Job Description
Key Responsibilities
1. Customer Service & Guest Experience
- Greet and interact with guests in a friendly, professional manner.
- Handle customer complaints, feedback, and special requests efficiently.
- Ensure the dining area is clean, presentable, and properly set up at all times.
- Maintain high service standards and resolve issues proactively.
2. Staff Management
- Supervise, train, motivate, and schedule FOH staff (waiters, hosts, runners, bartenders).
- Conduct briefings before shifts to communicate menu updates, specials, and service expectations.
- Monitor staff performance and ensure adherence to company policies.
- Maintain a positive team atmosphere and handle conflicts where needed.
3. Operational Management
- Oversee daily FOH operations including reservations, seating plans, and customer flow.
- Coordinate with the kitchen team to ensure smooth service.
- Monitor stock levels for FOH supplies (menus, stationery, cleaning items, etc.).
- Assist with cash-ups, POS management, and opening/closing procedures.
4. Health, Safety & Hygiene
- Ensure FOH areas comply with health and safety standards.
- Conduct regular inspections to ensure cleanliness and proper maintenance.
- Report and address hazards, equipment faults, or safety concerns promptly.
5. Administration & Reporting
- Assist with weekly staff schedules and payroll inputs.
- Maintain FOH logs, incident reports, and feedback summaries.
- Support the General Manager in implementing promotions, events, and service improvements.
Skills & Competencies
- Strong customer service and communication skills
- Leadership ability with experience managing teams
- Excellent problem-solving and conflict resolution skills
- Ability to work under pressure in a fast-paced environment
- Knowledge of restaurant POS systems , Pilot System.
- Professional, well-presented, and reliable
Requirements
- 24 years experience in a similar restaurant supervisory or managerial role
- Matric or equivalent (Hospitality qualification advantageous)
- Strong understanding of restaurant/food service operations
- Ability to work shifts, weekends, and public holidays
- Own vehicle and drivers license
- Ideally certifications in Fire Marshall, First Aid and any Food and Beverage qualifications
Benefits
R 20 000 – R 30 000 pm
Drivers Licence/ own car
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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