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Johannesburg: Soft Service Supervisor posted by Deka Minas (Pty) Ltd

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Job Description

About the Role

The Female Soft Services Supervisor will manage and oversee the delivery of soft services within Misk Schools, primarily focusing on female areas. This role ensures that facilities management (FM) service providers deliver high-quality services in line with contractual obligations and organizational standards.

Key Responsibilities

  • Supervise FM service provider staff delivering cleaning, pest control, laundry, waste collection, porterage, and storage services.
  • Monitor and evaluate the performance of FM service providers, ensuring contractual requirements are met.
  • Verify implementation of cleaning schedules, service intervals, and quality standards.
  • Liaise with service provider staff to ensure seamless provision of soft services.
  • Assist the Soft Services Lead in establishing and monitoring contractor KPIs.
  • Identify service gaps, propose solutions, and escalate to Soft Services Lead as required.
  • Receive and act on soft services requests submitted through the Helpdesk.
  • Coordinate monthly contractor meetings, work schedules, and timetables.
  • Assess contractor performance against KPIs and provide feedback.

Requirements

  • BICSc qualification with relevant skill set.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.

Qualifications

No specific qualifications mentioned in the original job description.

Salary & Benefits

Relocation costs will be covered by the client, but no salary information is provided.

Flexibility & Additional Duties

  • Work flexibly according to the needs of the organization and department.
  • Undertake additional duties as required by the Soft Services Lead.
  • Coordinate with building users for any CCAP-related indoor or outdoor activities.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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