Software Support Consultant
Posted on 2025-02-10
Job Summary
Responsibilities:
Provide software and hardware support on all company products Manage and execute service calls and new installations within deadlines Research, diagnose, and troubleshoot customer issues, ensuring resolution Escalate unresolved problems to the appropriate internal teams Deliver timely and accurate feedback to customers and developers Perform onsite networking troubleshooting and issue resolution Maintain proper records and prepare detailed reports
Requirements:
2 years experience in time & attendance/access control support (preferred) 2 years telephonic, call centre, and field support experience A, N certification and networking experience Strong problem-solving skills with a customer-centric approach Valid drivers license Ability to work under pressure ð??? Apply now
Software Support Consultant position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-02-10 in the It Computing Software category
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