Pretoria: Sales & CRM Consultant posted by Medical Resources Group (Pty) Ltd

About the Role

Medical Resources Group is recruiting on behalf of our client, a well-established organisation in the healthcare administration and medical accounts sector, for a driven and professional Sales & CRM Consultant. This role combines business development, client relationship management, training, and client support. It is ideally suited to a candidate who is confident engaging with professionals, enjoys building long-term relationships, and is motivated by both service excellence and achieving results.

Key Responsibilities

• Prospect for new clients through networking, referrals, cold calling, and lead generation
• Identify decision-makers and business opportunities
• Present solutions and secure new client accounts
• Build and maintain a strong sales pipeline
• Contribute to achieving revenue and growth targets

• Build and maintain strong relationships with new and existing clients
• Provide a high standard of client service and after-sales support
• Ensure long-term client retention and satisfaction
• Resolve client queries and account-related matters professionally

• Provide client onboarding, training, and on-site support
• Assist clients with processes, systems, and operational queries
• Conduct regular client visits and provide feedback to management
• Support clients telephonically and via email when required

• Process incoming documentation within required turnaround times
• Follow up on outstanding information and client queries
• Assist with billing, debtor follow-ups, and administrative tasks where required
• Maintain accurate records of client interactions and activities

• Work collaboratively with internal departments
• Adapt positively to change and business needs
• Share knowledge and contribute to a high-performance culture
• Perform ad hoc duties as required by management

Requirements

• Matric / Grade 12 (Essential)
• Valid drivers license
• Previous experience in sales, business development, client service, or account management
• Tertiary qualification (Advantageous)
• Experience in healthcare administration or medical accounts (Advantageous)

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Market-Related + Commission (based on experience).

Candidate Profile

The ideal candidate will be:

• Professional and well-presented
• Commercially minded and service-driven
• Comfortable engaging with medical professionals and business clients
• Proactive, organised, and resilient
• Motivated to grow their career and income through performance