Job Description
About the Role
The Staff Co-ordinator role is a key position in our hospitality industry team, responsible for ensuring seamless service delivery to clients and maintaining long-term relationships. Reporting directly to the General Manager Operations, you will be the primary point of contact for all IHC Banqueting, Functions and Events, Food & Beverage, and Entertainment clients.
Key Responsibilities
- Work hand in hand with all IHC Banqueting, Functions and Events, Food & Beverage, and Entertainment clients to improve service delivery.
- Monitor Emails / Bookings from Clients.
- Book Staff / Track Staff.
- Daily, Weekly Update of Ad-hoc Events, F&B Events, Banqueting Events, and Entertainment Events.
- Daily, Weekly communication with the Operations / Food & Beverage on all bookings and client communication.
- Daily, Weekly, and Monthly Staff uniform stock control.
- Monitor and Coordinate all uniform requirements.
- Assist with recruitment of all F&B and Contract Staff.
- Control of all Staff Induction paperwork and requirements in conjunction with F& B and Contracts.
- Keep SharePoint updated as to induction packs received and keep record of possible outstanding documents.
- Arrange staff to attend training. Update SharePoint information of staff going to attend and attended.
- Be available telephonically 24/7 for all staff and clients.
- Work on week evenings and weekends as and when required.
Requirements
- Work in office at Newtown office.
- Matric.
- Clear criminal record.
- Experience in similar role within hospitality sector.
- Employment Details:
- Employment Type: Permanent Employment.
- Industry: Hospitality and Tourism.
- Workspace preference: Work Onsite.
- Ideal work province: Gauteng.
- Ideal work city: Johannesburg.
- Salary bracket: R0 – R9000.
- Drivers License: CODE B (Car).
- Own car needed: Yes.
Qualifications
None mentioned.
Salary & Benefits
R9000 Basic Salary per calendar month, Company Cell phone (unlimited calls), and all standard statutory deductions.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to various Tourism and Hospitality Management positions that cater to a diverse range of industries. The job market in this sector typically offers a mix of opportunities for individuals looking to pursue careers in customer service, event management, and hotel operations.
Generally, salaries for Tourism and Hospitality Management roles in Gauteng tend to fall within broad ranges, often influenced by factors such as experience, company size, and industry sector. While it’s difficult to provide an exact salary range without knowing the specific circumstances, common salaries typically start at around R30 000 – R40 000 per annum for entry-level positions, increasing to R60 000 – R80 000 per annum or more for experienced professionals in larger companies.
Common skills required for Tourism and Hospitality Management roles include excellent communication and interpersonal skills, attention to detail, organisational abilities, problem-solving skills, adaptability, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office applications, languages such as Afrikaans or isiZulu (where relevant), and knowledge of South African culture and history can be advantageous.
Tourism and Hospitality Management roles are commonly found across various industries, including the financial services sector, technology industry, manufacturing sector, and entertainment sector. These sectors often require Tourism and Hospitality professionals to manage events, conferences, and corporate functions, ensuring seamless guest experiences and operational efficiency.
Career progression for individuals in this field can be rewarding, with opportunities to move into senior management positions or specialise in specific areas such as event management or hotel operations. Many companies also provide training and development programs to enhance skills and knowledge, allowing professionals to advance their careers and take on new challenges.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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