Johannesburg: Store Supervisor – Golden Walk posted by homechoice

About the Role

As a Store Supervisor at homechoice, you will play a critical role in supporting the Showroom Manager in driving sales performance and showroom productivity. You will be responsible for day-to-day execution, administration, internal controls, and supervision of frontline activities to ensure policies, procedures, and standards are consistently applied.

Key Responsibilities

• Sales Support: Support the Showroom Manager in driving sales performance and showroom productivity.
• Monitor floor activity to ensure staff visibility, engagement, and adherence to selling standards.
• Assist in the execution of promotions, campaigns, and product changes as instructed.
• Operational Execution & Internal Controls: Coordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements.
• Ensure showroom processes (inventory, receiving, frontline operations, and administration) are followed consistently.
• Conduct routine checks to identify risks, non-compliance, or process gaps and escalate to the Showroom Manager.
• Support the implementation and tracking of corrective action plans.
• Stock Management: Support efficient stock control to ensure the right stock is available at the right time.
• Oversee daily receiving, scanning, storage, and movement of stock in line with procedures.
• Conduct and support cycle counts, stock counts, and stocktakes as required.
• Monitor and report stock variances, damages, and risks timeously.
• Ensure stockrooms are organised, clearly labelled, and maintained to company standards.
• Cash Handling & Risk Control: Ensure cash handling procedures are executed accurately, including counting, reconciliation, and safe management.
• Assist with monitoring cash flow between POS, safes, and banking processes.
• Investigate and report cash discrepancies, counterfeit risks, and variances to the Showroom Manager.
• Support actions to reduce cash exposure and mitigate security risks.
• People Supervision & Training: Support supervise daily activities of showroom staff, ensuring adherence to policies and procedures.
• Support onboarding and induction by ensuring documentation, training attendance, and sign-offs are completed.
• Reinforce training on internal controls, operational standards, and risk awareness.
• Provide guidance and on-the-job coaching to improve efficiency and compliance.
• Reporting & Administration: Compile and submit accurate operational, stock, and compliance reports as required.
• Maintain accurate records and documentation to support audits and governance reviews.
• Escalate operational issues, risks, or trends timeously to the Showroom Manager.

Requirements

• Minimum of 5 years experience in a retail environment.
• Minimum of 3 years in retail administration or operations.
• Grade 12 / Matric / NQF Level 4 (minimum requirement).
• Strong understanding of stock, cash handling, and internal control processes.
• Strong computer literacy and ability to work on retail and reporting systems.

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary or benefits information mentioned in the original job description)