About the Role

The Warehouse Admin Controller is a critical administrative role that supports warehouse receiving, dispatch, and inventory activities, ensuring operational efficiency, stock integrity, and client service through structured administration and disciplined adherence to reporting standards.

Key Responsibilities

• Capture all daily operational dashboards accurately and on time.
• Submit weekly customer reports within required deadlines.
• Process returns within 24 hours of the event and validate return reasons daily.
• Ensure all receiving packs contain the required documentation, including: Put-away confirmation checks, Photos of stock, Quality control documents, Correct and complete forms.
• Properly close receipts and goods issued per shift.
• Manage inbound booking confirmations and ensure accuracy.
• Maintain POD compliance, ensuring they are updated and do not exceed 7 days for local deliveries and 14 days for linehaul deliveries.
• Assist with planning and coordinating inbound booking slots and time allocations to support operational flow.
• Manage stationery supply and availability to ensure administrative continuity.
• Oversee pallet management, including CHEP and standard brown pallets.
• Support cycle counts, stock takes, and reconciliations; ensure accurate capturing and investigation of variances.
• Monitor stock rotation processes and ensure compliance.
• Ensure that stock received under quarantine is correctly labelled and processed under “hold” status.

Requirements

• Matric / Grade 12 (essential).
• 3–5 years’ experience in receiving, dispatch, or warehouse administration (essential).
• Experience within a cold-chain or FMCG warehousing environment (advantageous).

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary details not specified.

About the Role

The Warehouse Admin Controller plays a critical role in supporting warehouse receiving, dispatch, and inventory activities through structured administration and disciplined adherence to reporting standards. This position requires strong attention to detail, excellent organisational skills, and the ability to work in a fast-paced environment.

Key Responsibilities

• Capture all daily operational dashboards accurately and on time.
• Submit weekly customer reports within required deadlines.
• Process returns within 24 hours of the event and validate return reasons daily.
• Ensure all receiving packs contain the required documentation, including:
• Put-away confirmation checks
• Photos of stock
• Quality control documents
• Correct and complete forms
• Ensure proper closure of receipts and goods issued per shift.
• Manage inbound booking confirmations and ensure accuracy.
• Maintain POD compliance, ensuring they are updated and do not exceed: 7 days for local deliveries 14 days for linehaul deliveries.
• Assist with planning and coordinating inbound booking slots and time allocations to support operational flow.
• Manage stationery supply and availability to ensure administrative continuity.
• Oversee pallet management, including CHEP and standard brown pallets.
• Support cycle counts, stock takes, and reconciliations; ensure accurate capturing and investigation of variances.
• Support and monitor stock rotation processes and ensure compliance.
• Ensure that stock received under quarantine is correctly labelled and processed under “hold” status.
• Submit all daily client reports.
• Conduct claims investigations and close them off immediately upon completion.
• Ensure accurate and timely reporting to management for any discrepancies or outstanding investigations.
• Maintain a clean, organised, and professional Admin Office environment.
• Ensure full compliance with Time and Attendance controls and reporting requirements.
• Support site adherence to warehouse SOPs, quality standards, safety requirements, and audit readiness.

Requirements

• Matric / Grade 12 (essential)
• 3–5 years’ experience in receiving, dispatch, or warehouse administration (essential)
• Experience within a cold-chain or FMCG warehousing environment (advantageous)
• Strong logistics background with experience in warehouse operations, receiving, dispatch, and stock administration (important)

Qualifications

• Formal education/certifications not specified

Salary & Benefits

• Not mentioned in the original job description