Job Description
About the Role
We are seeking an experienced E-commerce Manager to oversee the day-to-day technical and operational performance of our Magento store. The successful candidate will be responsible for managing ongoing backend operations, product catalogue management, and ensuring high-quality online customer experiences.
Key Responsibilities
- Manage ongoing backend operations and store configuration
- Update categories, product visibility, attributes, and catalogue hierarchy
- Maintain platform stability, functionality, and uptime
- Troubleshoot issues and liaise with external developers for fixes and enhancements
- Build and update product listings
- Upload products via CSV and manage bulk updates
- Maintain accurate pricing, descriptions, SKUs, sizes, and attributes
- Ensure high-quality product images and SEO-friendly metadata
- Manage seasonal uploads, new arrivals, and product lifecycle updates
- Configure seasonal categories and landing pages
- Enhance sales performance through strategic trading decisions
- Online Merchandising & Trading: refresh homepages, banners, featured collections, and landing pages
- Align online merchandising with campaign calendars
- Ensure brand consistency and strong visual presentation
- Monitor inventory levels and ensure accurate online stock reflection
- Manage backorders, stock discrepancies, and ecommerce-to-retail allocation
- Collaborate with warehouse and inventory teams to maintain stock accuracy
- Orders & Fulfilment Coordination: support order processing alongside the E-commerce Coordinator
- Resolve fulfilment issues, delays, or discrepancies
- Handle refunds, returns, and exchange processes
- Deliver a seamless and personalised online customer journey
- Respond to queries via email, web forms, and social channels
- Resolve delivery issues, product questions, refund requests, and general concerns
- Maintain up-to-date customer data within the system
- Support loyalty programme integration and troubleshooting
- Work cross-functionally to ensure ecommerce integrates smoothly with internal operations
- Pull product lists and updates from internal merchandise systems
- Build accurate CSV files for uploads
- Sync inventory data between ERP systems and Magento
- Coordinate stock transfers and inter-branch movements
Requirements
- 35 years of experience in e-commerce management, ideally in retail or consumer-facing industries
- Strong hands-on experience with Magento (or Shopify, WooCommerce, BigCommerce)
- Proven experience managing online catalogues, promotions, and merchandising
- Advanced Excel skills and experience working with CSV data
- Experience with ERP/stock systems (Microsoft NAV or similar)
- Strong understanding of e-commerce fulfilment, customer service, and product operations
Qualifications
- Formal education/certifications not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Check your social media privacy settings and ensure public content is professional.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg: Branch Manager posted by Hire Resolve
Hire Resolve is currently seeking a highly skilled and experienced Branch Manager to join their client's team in Gauteng. Our…
View JobCape Town: Buyer posted by Hire Resolve
Hire Resolves' client is seeking a highly motivated and detail-oriented individual to join their team as a Buyer in Cape…
View JobSouth Africa: Internal Sales
Were growing! We need a technically minded sales pro who knows their way around an SLD and speaks the language…
View JobBoksburg: External Sales Executive (Security Technology)
External Sales Executive (Security Technology) POS26186 Location: Edenvale Salary : R25 28 000.00 pm commission Our client is seeking a…
View JobCape Town City Centre: Qualified Plumber
We are seeking a skilled and experienced Qualified Plumber to join our team. The successful candidate will be responsible for…
View JobJohannesburg: Debtors Clerk – Industrial Sector (Kempton Park)
Responsibilities: Maintain and update debtor accounts, ensuring accuracy and completeness Generate and distribute invoices and statements to customers...
View Job
Browse Employers
Job Alerts