Kempton Park: Senior Credit Controller posted by Placement Point

About the Role

Placement Point is seeking an experienced Senior Credit Controller to join our team in Kempton Park. As a key member of our credit control department, you will be responsible for managing our debtor book, processing transactions, and ensuring timely resolution of customer queries.

Key Responsibilities

• Debtors book 2,500 documents on average open at the end of the month
• Validate new credit applications to ensure they are valid
• Maintain debtor master files
• Process debtor transactions (Invoices, SRO credit notes and journals)
• Manage credit limits and adherence to authority schedules
• Prepare debtor recons
• Resolve customer queries timeously and coordinate with Sales
• Apply and verify credit insurance cover, manage and report overdue customers to the credit insurer
• Update daily banking, trace direct deposits, and process receipts to NAV/Business Central
• Follow up on outstanding proof of delivery documents and submit to customers when requested
• Reconcile and match items in unallocated receipts
• Distribute invoices, credit notes and statements to clients
• Prepare weekly and monthly management reports and adhere to monthly due dates
• Maintain accurate notes on the NAV/Business Central system
• Prepare information and documentation required by banking institutions
• Draft/issue final demand letters, liaise with legal advisors/administrators on liquidations or business rescue matters, and recommend legal action in line with policy
• Perform and interpret credit checks
• Act as a coach or mentor for junior credit controllers on best practice and difficult cases
• Identify root causes of disputes, propose workflow/system improvements (ERP/CRM) to reduce ageing and improve DSO, and lead small optimisation initiatives
• Active daily interactions with other departments to ensure efficient and effective management of customer accounts

Requirements

• Grade 12
• Relevant Credit Management/Accounting Diploma or higher (Advantageous)
• Experience in credit control (minimum of 10 years)
• Minimum of 3 years in accounting
• Experience in credit management (3-5 years)
• Cash allocation/reconciliation experience
• High level of computer literacy MS Office, Outlook, Excel V look ups and pivot tables, Word

Qualifications

• None mentioned

Salary & Benefits

• Not specified

INTERPERSONAL SKILLS

• Good communication skills
• Problem solving, decisive and assertive
• High level of confidentiality, integrity and trustworthiness
• Accuracy, punctuality and deadline discipline
• Team driven approach across disciplines/functions, and excellent conflict management skills
• Sound decision making
• The ability to work in a team as well as individually
• Excellent written and verbal communication
• Good command of the English and Afrikaans language
• Attention to detail
• Ability to work under pressure and meet deadlines
• Strong IT skills; advanced Excel for analysis and reporting
• Communication and negotiation; conflict management; assertiveness