Knysna: Store Manager posted by Quantum Recruitment

QR4465 Store Manager – Knysna – Western Cape Our client is searching for a Store Manager for their Knysna store. Key Performance Areas: Staff Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues and maintain required margins and KPIs Ensures effective store facilities management. Supervises the store employees in the areas of loss prevention, customer services. Provides management advice to staff on problems/store emergencies Verifies and monitors hours worked by temps on time sheets, controls overtime usage, etc Management of expenses to ensure they do not exceed budget e.g. telephone, stationery, petty cash, purchase orders etc Management of staffing plans Oversees stock counts Management of all operations programs Monitors and orders all store operating and merchandising suppliers e.g. signage, tags, stationery Cash management: opens and closes store in accordance with established policies and procedures i.e. verifies opening cash balance at each register, run daily bank up, etc. Oversees daily cash reconciliation and bank deposit procedures Communicate promotional event information to maximize the result of each event Execute staff dress in the store. Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example Job Requirements: 3 to 5 years retail management experience at retail chain, brand or similar retailer Demonstrable experience in retail management, including experience in coaching and developing people Ability to use retail business systems and Microsoft Office Ability to work weekends, evenings and holidays as needed Ability to communicate in English Knowledge of retail operations, including Sales and Customer Service, Merchandising and promotional techniques, inventory control and loss prevention. Strong analytical and negotiation skills are a must Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers, other employees, and management staff