Job Description
About the Role
We are seeking a highly skilled and experienced Hospitality Curio Sales Lady to join our team at a Lodge, Hotel, or Tourist Facility in Lephalale, South Africa. The successful candidate will be responsible for managing our curio shop, providing exceptional customer service, and driving sales growth.
Key Responsibilities
- Welcome and assist guests in a friendly, professional manner.
- Promote and sell curio items, souvenirs, crafts, and local products.
- Upsell and cross-sell products to enhance guest experience and revenue.
- Handle guest inquiries, complaints, and requests efficiently.
- Maintain inventory and stock levels, including reordering when necessary.
- Receive deliveries and check for accuracy and quality.
- Organize displays and maintain a visually appealing shop layout.
- Conduct regular stock counts and report discrepancies.
- Operate the cash register or POS system accurately.
- Handle cash, card, and other forms of payment securely.
- Prepare daily sales reports and submit to management.
- Arrange products in an attractive and accessible way.
- Display promotional items and seasonal products.
- Assist with marketing initiatives to promote curio products to guests.
Requirements
- Excellent customer service and interpersonal skills.
- Good sales and negotiation abilities.
- Basic numeracy and cash handling skills.
- Attention to detail and organization skills.
- Knowledge of local crafts, souvenirs, and tourism products is advantageous.
- Ability to work independently and as part of a team.
Qualifications
Grade 12 (Matric) or equivalent; additional retail or hospitality training is an advantage.
Salary & Benefits
Salary details are not available at this time.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Waterberg
The hospitality and catering industry in Waterberg, South Africa, is a dynamic sector that typically offers a range of job opportunities for those passionate about delivering exceptional customer experiences. Generally, the industry is known for its seasonal fluctuations, with peak demand during tourist seasons and slower periods during off-peak months. However, this can also present opportunities for career advancement and development.
Typically, salaries in catering and hospitality positions vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the range of R20 000 to R40 000 per annum, while more senior roles can command salaries ranging from R60 000 to R100 000 or more. However, it’s essential to note that these figures are only a general guide and may not reflect actual salaries for specific job openings.
Common skills required for catering and hospitality roles in Waterberg include excellent communication and interpersonal skills, ability to work effectively under pressure, and knowledge of food safety and hygiene protocols. Typically, candidates with prior experience in the industry, as well as those with a degree or diploma in hospitality management, hospitality studies, or a related field, are often considered for senior roles.
The industry is often dominated by sectors such as tourism, agriculture, and events management, which commonly employ catering and hospitality professionals. Financial services sector companies may also offer opportunities in this field, particularly if they have on-site restaurants or event facilities. Additionally, many hotels, lodges, and game reserves operate in the region, providing a range of job openings for those interested in working in the hospitality industry.
For those looking to advance their careers in catering and hospitality, there are often opportunities for training and development programs, as well as mentorship schemes. Typically, career progression paths involve taking on increasingly senior roles within a company, while also pursuing additional education or certifications to enhance skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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