Waterberg: Inventory Controller

About the Role

We are seeking an experienced Inventory Controller to join our luxury safari brand in Waterberg, South Africa. As a key member of our operations team, you will be responsible for managing complex inventory processes while maintaining strict controls and accuracy across multiple departments. Your analytical mind, hands-on approach, and collaborative spirit will be essential in delivering high-end guest experiences rooted in sustainability and a strong sense of place.

Key Responsibilities

• Oversee all daily stock movements across all departments
• Ensure full SOP compliance at all times
• Verify all transactions captured by the Inventory Administrator, including:
• Purchase Orders
• GRNs
• Transfers (Internal & External)
• Wastage /Write Off
• Credit
• Issues / Consumption
• Master Data Updates
• Reject and correct inaccuracies before daily cut-off
• Ensure item categorisation (UOM, Cost, VAT rules) aligns with Group standards
• Reconcile POS sales vs inventory depletion for: Bar, Gallery & Creative Lab Retail, Spa Retail
• Investigate all consumption discrepancies same-day
• Enforce “no replenishment without reconciliation” per SOP
• Validate purchasing requests against:
• Department budgets
• Approved PAR levels
• Min/Max or ROP settings
• Confirm all POs use correct item codes, UOM, supplier, price, and delivery details
• Oversight of: GRN accuracy and 3-way matching, FIFO rotation & expiry control, Chemical segregation & OE protection, Storeroom access control & key registers, Weekly storeroom housekeeping & safety audits
• Lead mid-month and month-end counts
• Ensure blind counts for high-risk items
• Investigate variances using movement logs, POS data, GRNs, and usage patterns
• Manage Month End Process for all inventory locations in co-operation with all HODs
• Compile month-end reporting pack
• Maintain accurate item master data in MyStock / MyInventory /Sage Inventory
• Submit item creation/change requests via approved workflow
• Maintain separation of duties across request capture approval issue
• Keep complete digital document trails
• Support internal and external audits with accurate records

Requirements

• 24 years experience in hospitality inventory or multi-department stock management
• Strong analytical and numerical ability
• Experience with MyStock / MyInventory / POS systems (TallOrder or similar)
• Ability to supervise and direct Storeman & Administrator functions
• Strong understanding of hospitality operations (F&B, Housekeeping, Spa, Retail and OEs)

Qualifications

• Formal education/certifications not specified

Salary & Benefits

• Salary details not specified