Lephalale: Reservationist posted by Bright Placements

January 11, 2026 Jobs in Lephalale

Bright Placements

Waterberg

Catering / hospitality

Job Description

Job Title: Reservationist at Bright Placements

We are seeking a highly skilled and enthusiastic Reservationist to join our Front Office team in Lephalale. The successful candidate will be responsible for managing all room reservation enquiries via telephone, email, and online platforms, ensuring accurate and timely service.

Key Responsibilities:

Handle all reservation enquiries promptly and professionally via phone, email, and online channels.
Accurately input and manage reservations in the hotel’s PMS system (e.g. OPERA).
Maintain up-to-date knowledge of room types, rates, promotions, and special packages.
Record guest details and preferences accurately for a personalized experience.
Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations.
Upsell room categories and add-on services to maximize revenue.
Respond to guest queries and requests courteously and efficiently.

Job Specifications / Requirements:

Minimum 1-2 years’ experience in hotel reservations or front office operations.
Proficiency in hotel management systems such as OPERA, Protel, or similar.
Excellent verbal and written communication skills.
Strong customer service orientation with a professional and friendly demeanor.
Sales-minded with the ability to upsell services and room categories.
Detail-oriented, organized, and able to manage multiple tasks efficiently.
Ability to work as part of a team and maintain positive relationships with colleagues and guests.

Application Instructions:
To apply for this position, please submit your application to Bright Placements at [insert contact details provided in the original job posting].

Note: The above description has been rewritten while maintaining all factual information from the original job posting.

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About Catering / hospitality Jobs in Waterberg

The hospitality and catering industry in Waterberg, South Africa, is a dynamic sector that typically offers a range of job opportunities for those passionate about delivering exceptional customer experiences. Generally, the industry is known for its seasonal fluctuations, with peak demand during tourist seasons and slower periods during off-peak months. However, this can also present opportunities for career advancement and development.

Typically, salaries in catering and hospitality positions vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the range of R20 000 to R40 000 per annum, while more senior roles can command salaries ranging from R60 000 to R100 000 or more. However, it’s essential to note that these figures are only a general guide and may not reflect actual salaries for specific job openings.

Common skills required for catering and hospitality roles in Waterberg include excellent communication and interpersonal skills, ability to work effectively under pressure, and knowledge of food safety and hygiene protocols. Typically, candidates with prior experience in the industry, as well as those with a degree or diploma in hospitality management, hospitality studies, or a related field, are often considered for senior roles.

The industry is often dominated by sectors such as tourism, agriculture, and events management, which commonly employ catering and hospitality professionals. Financial services sector companies may also offer opportunities in this field, particularly if they have on-site restaurants or event facilities. Additionally, many hotels, lodges, and game reserves operate in the region, providing a range of job openings for those interested in working in the hospitality industry.

For those looking to advance their careers in catering and hospitality, there are often opportunities for training and development programs, as well as mentorship schemes. Typically, career progression paths involve taking on increasingly senior roles within a company, while also pursuing additional education or certifications to enhance skills and knowledge.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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