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Limpopo: 1x Reservationist URGENTLY needed for a busy 5-Star Lodge in Limpopo (Live-In) posted by Spa Sense

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Job Description

About the Role

We are seeking a professional and enthusiastic Reservationist to join our Front Office team at Spa Sense in Limpopo. The ideal candidate will be responsible for handling all room reservation enquiries via telephone, email, and online platforms promptly and professionally.

Key Responsibilities

  • Handle all room reservation enquiries via telephone, email, and online platforms.
  • Accurately input and manage reservations using the hotel’s PMS system (OPERA).
  • Maintain up-to-date knowledge of room types, rates, promotions, and special packages.
  • Ensure that guest details and preferences are accurately recorded to provide a personalised experience.
  • Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations.
  • Upsell room categories and add-on services to maximise revenue.
  • Respond to guest queries and requests in a courteous and efficient manner.
  • Always follow Hotel policies and standard operating procedures.

Requirements

  • 1-2 years of previous experience in Hotel Reservations or Front Office Operations
  • Proficiency in hotel Management systems (Opera, Protel, or similar)
  • Accurate input and management of reservations using the hotel’s PMS system (OPERA)

Salary & Benefits

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About International Hospitality Jobs in Limpopo

The international hospitality industry in Limpopo, South Africa, offers a range of career opportunities for those passionate about delivering exceptional customer experiences and managing diverse teams. Generally, the job market trends in this sector indicate a moderate growth rate, driven by increasing demand from tourists and expatriates. As a result, hospitality professionals can expect a relatively stable employment landscape with opportunities for advancement.

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Typically, salaries for international hospitality positions in Limpopo vary widely depending on factors such as experience, company size, industry sector, and specific job role. Generally, entry-level positions may command salary ranges between R20 000 to R35 000 per annum, while more senior roles can exceed R60 000 per annum. However, it’s essential to note that these figures are only a rough guide and actual salaries may vary significantly depending on individual circumstances.

Common skills required for international hospitality roles in Limpopo include excellent communication and interpersonal skills, the ability to work effectively in diverse teams, and a strong understanding of customer service principles. Other essential skills often include hotel management software proficiency, conflict resolution techniques, and adaptability in fast-paced environments. In addition, many hotels and resorts require staff to be proficient in multiple languages, particularly English and Afrikaans.

The hospitality industry in Limpopo is commonly associated with the tourism sector, where roles such as front-of-house staff, housekeeping, and food and beverage management are often available. Other industries that frequently employ hospitality professionals include financial services, technology, and manufacturing sectors. These companies may require staff to work on-site or support local operations from their head offices.

For those looking to advance in the international hospitality industry, career development opportunities abound. Typically, promotions can be secured through hard work, training, and a willingness to take on additional responsibilities. Many hotels and resorts offer internal training programs and mentorship schemes to help staff develop their skills and expertise. With experience and dedication, hospitality professionals can move into senior roles or pursue specialized areas such as hotel management, event planning, or culinary arts.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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