Job Description
- Manage oil/application samples for fragrances/flavours per client requirements.
- Manage and link client bases to respective ARs
- Enter non-innovation projects in Atlas.
- Ensure Atlas is updated and in-line with deadline indicated including advance, adoption and discontinuation notices.
- This also includes updating MMM minutes in the common file shared on the G-Drive.
- Update and manage the sample stock folder.
- Prepare and upload safety documents & ID Cards to UL Portal
- SRM related activities
- Travel & Expense support as needed
- Logistics for visitors and meetings
- Visit & Orientation programmes
- CA in each region/country also takes care of tasks that fall under Commercial Operations that Sherry oversees. Below are tasks related to that.
Commercial Operations Manager (non category/project specific)
- Proactively seek innovative ways to enhance customer’s satisfaction and improve operating efficiencies.
- Coordinate conferences between client and support functions, ensure documentation and follow-up (supply, B2B, AR, etc.).
- Manage customer pricing requests (Source, Quote).
- Ensure commercial excellence and accuracy in all activities related to price administration and maintains commercial data.
- Ensures all processes are in place and working at their best efficiency.
- Proactively communicate with managers and implement innovative ways of working to improve general customer care level.
- Collaborate with cross functional members to ensure mutual success.
- Primary liaison for business unit on AR issues and to facilitate and resolve rejected invoices with Xerox, Customer Service & Commercial
- SAP: update Master data, enter MDMs for new items, update/maintain CMIRs
- Co-ordination of regional sales budgets & targets, vitality reports and ad hoc requests
- Organising, collating, filing of UL GBU documents
- Preparation of price increases / changes and implementation in SAP
- Maintain prices and terms up-to-date in SAP
- Local contracts incl. the loading of third parties.
- S&OP
- All stability requests in conjunction with the ACM and the respective FDMs
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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