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Midrand: Contract Performance Manager posted by Tower Group

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Job Description

About the Role

The Contract Performance Manager will be responsible for monitoring and managing the execution of O&M contracts, ensuring compliance with agreed terms and conditions. This role requires a strong analytical mindset, excellent communication skills, and the ability to build and maintain relationships with vendors.

Key Responsibilities

  • Monitor and manage contract performance, including tracking key performance indicators (KPIs) and analyzing data to measure fulfillment of contract deliverables.
  • Serve as primary point of contact for SPMM contractual issues and disputes with all SPMM vendors.
  • Maintain detailed records of contract performance, amendments, and renewals.
  • Manage vendor Performance reviews and ensure performance improvement.
  • Prepare and present performance reports to stakeholders.
  • Identify overall performance gaps within operations and implement corrective actions.
  • Monitor budgets, cost control measures, and financial performance of contracts.
  • Ensure that financial obligations are met within agreed timelines.
  • Manage Operations costs within budget to ensure site profitability (Cost V Revenue per site).
  • Support negotiations for contract renewals, amendments, or extensions.
  • Assist in drafting and reviewing new contract terms to align with organizational goals.
  • Collaborate with internal teams (e.g., legal, finance, Projects) to align contract execution with organizational objectives.
  • Communicate progress and performance metrics to MAST key stakeholders.

Requirements

  • Relevant experience in a similar role or industry, preferably in a contract management or operations environment.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with vendors and internal stakeholders.
  • Ability to work independently and as part of a team, with a strong sense of accountability and responsibility.
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Qualifications

  • Bachelor’s degree in Business Administration, Law, or a related field (LLB not required).
  • Relevant experience in contract management or operations is essential for this role.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

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For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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