Job Description
About the Role
SFI Group Ltd is seeking a highly experienced and results-driven HVAC Service Manager to oversee the delivery of HVAC services across a portfolio of client contracts. As a leader with strong technical and operational management experience, you will be responsible for driving operational excellence and ensuring exceptional service delivery in a fast-paced environment.
Key Responsibilities
- Oversee maintenance, repairs, and service delivery across client sites, ensuring high-quality work and compliance with SLAs.
- Manage technical teams, conduct performance reviews, assign work, and promote training and staff development.
- Attend client meetings, resolve queries and complaints, understand client needs, and ensure expectations are exceeded.
- Plan and coordinate maintenance schedules, manage job volumes, and ensure timeous documentation and reporting.
- Provide technical guidance, assist with fault diagnosis, cost analysis, and ensure proper scheduling of repairs and audits.
- Support planning, scheduling, and control of multi-site projects; ensure time, budget, and quality standards are met.
- Ensure all service activities adhere to organisational, industry, and safety standards; conduct site inspections and audits.
- Compile performance reports, analyse operational trends, support budgeting, and maintain accurate documentation.
Requirements
- 35 years experience in a technical, HVAC, or service-related operations role.
- Proven ability to coordinate teams, manage service delivery, and oversee multiple client portfolios.
- Experience working with SLAs, maintenance planning, and service workflows.
- Hands-on experience leading teams and coordinating technical projects.
- Ability to negotiate vendor contracts and oversee supplier relationships.
Qualifications
- Matric / Grade 12 (essential).
- Trade Test Qualification as Air-conditioning or Refrigeration Mechanic Diploma in Business Administration, Operations Management, or related field (advantageous).
Salary & Benefits
(Salary details not mentioned in the original job description)
[No benefits information available]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Cape Town City Centre
Cape Town City Centre is home to a thriving IT and computing industry, with many multinational corporations and local businesses requiring skilled professionals to drive their digital transformation. Generally speaking, the job market in this field remains dynamic, with opportunities arising in various sectors such as technology, finance, and healthcare. Typically, these roles involve working on software development, data analysis, or IT project management.
Salary expectations for IT and computing professionals in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Generally, junior positions may start within the R200 000 – R400 000 per annum bracket, while senior roles can fetch salaries ranging from R800 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.
Common skills required for IT and computing roles in Cape Town City Centre include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud-based platforms like AWS or Azure, and experience with data analysis tools like Tableau or Power BI. Other essential skills often include excellent communication, problem-solving, and project management skills.
The financial services sector is one industry where IT and computing professionals are often in high demand. Technology companies, software development firms, and manufacturing businesses also commonly employ individuals in this field. Additionally, the healthcare industry and government sectors are increasingly reliant on IT solutions to drive their operations.
For those looking to establish a career in IT and computing, common progression paths include moving into senior technical roles or taking on leadership positions within software development teams. Many employers also offer opportunities for professional development through training programs, mentorship schemes, and continuous learning initiatives. Typically, experienced professionals can expect to take on more strategic roles, working closely with clients, stakeholders, or other high-level decision-makers to drive business growth and innovation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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