Job Description
About the Role
Dis-Chem Pharmacies is seeking a highly motivated and experienced Cosmetics Manager to join their team in Witbank. As the face of our cosmetic and beauty categories, you will be responsible for driving sales growth, providing exceptional customer service, and ensuring a high level of product knowledge among our staff.
Key Responsibilities
- Manage the cosmetic and beauty categories within the store, overseeing effective promoting and selling of Dis-Chem products through excellent customer service.
- Direct and support sales staff under the guidance of the Store Manager, ensuring they meet sales targets and provide excellent customer experience.
- Ensure Cosmetic Consultants are allocated to the right and relevant cosmetics and beauty, receiving relevant training and managing feedback from customers.
- Manage and address customer compliments, escalating serious and unresolved complaints to the Store Manager or Regional Cosmetic Team as needed.
- Maintain merchandising and displays to ensure a high standard of cleanliness within the store.
- Carry out monthly promotions to achieve department sales targets.
Requirements
- Grade 12 / Matric (essential)
- At least 3 years experience in cosmetics or beauty retail, with previous supervision and/or management experience.
- Computer literate with proficiency in MS Office.
- Willingness to work flexible retail hours and have a valid driver’s license with own reliable transport.
Qualifications
- Matric (optional)
Salary & Benefits
Market-related salary, with medical aid and a provident fund provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in South Africa
The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.
When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.
In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.
The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.
Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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