Nelspruit: Branch Manager posted by Fempower Personnel

About the Role

We are seeking a highly experienced and ambitious Branch Manager to lead our team in Nelspruit. As a key member of our management team, you will be responsible for the overall success of the branch, driving sales growth, and delivering exceptional customer service. With a proven track record in recruitment, sales, and service industry experience, we are looking for someone who can leverage their skills to drive business growth and lead by example.

Key Responsibilities

• Facilitate strategic sales and operational planning and execution thereof
• Act as custodian of all branch candidates, clients, permanent, and temporary employees
• Ensure effective site operations above average customer service
• Conduct presentations at board level to secure contracts/Service Level Agreements (SLA)
• Monitor and evaluate strategic planning with emphasis on gross profit and performance
• Responsible for operational efficiencies and service delivery for the branch
• Lateral development of existing client base/services
• End-to-end delivery and fulfilment process, including ensuring processes are well-defined and standardized
• Networking and collaboration with internal and external stakeholders
• Client Relationship Management (internally and externally)
• Responsible and accountable for achieving branch budgets in line with nett profits
• Develop and lead a high-performance team of staff by establishing key performance deliverables
• Business Development and Marketing of RecruitCo services to industries within the region
• Quality assurance and compliance
• Effective management of administration, finance, reporting

Requirements

• Matric
• Diploma/equivalent qualification or relevant experience with industry knowledge
• Minimum 10 years experience and proven successful track record in recruitment, sales, and/or service industry
• Minimum 6 years experience at Management level responsible for the running of a profitable business/budget owner bottom line driven
• Previous IR (Industrial Relations) experience and good knowledge of IR Procedures
• Proven experience in presenting solutions to clients from presentation to delivery on project (full cycle)
• Proven track record in providing high volume sales solutions successfully
• Proven success in growing and managing major accounts
• Proven track record of new business and successful branch/operations management
• Good knowledge of the Labour Relations Act (LRA) and the Basic Conditions of Employment Act (BCEA)
• Financial acumen (essential)
• Excellent communication skills (both written and verbal)
• Computer literate (MS Office)
• A valid drivers license with own reliable vehicle (essential)

Qualifications

• Diploma or equivalent qualification in a relevant field
• Matric

Salary & Benefits

• Competitive salary package based on experience
• Comprehensive benefits package, including health insurance, pension plan, and annual leave entitlement