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Nelspruit: Store Manager – Jumbo Mall

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Job Description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management Drive store performance to achieve and exceed sales targets. Maximise income streams through effective promotion of add-ons, GP, and other revenue channels. Ensure consistent implementation of merchandising and marketing standards. Attract and retain a strong and loyal customer base. Inventory Management Oversee inventory controls and ensure effective stock management. Monitor store performance in line with stock availability and customer demand. Customer Service Ensure exceptional customer experiences that exceed expectations. Review and act on Mystery Shopper reports and customer feedback. Resolve product and service-related complaints quickly and effectively. Lead by example in reinforcing a customer-first culture among staff. People Management Train, develop and motivate staff to reach full potential. Plan for succession and promote internal growth. Manage performance consistently and fairly. Foster a positive, engaging and productive working environment. Administration & Compliance Ensure strict adherence to company policies, systems, and procedures. Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files. What We’re Looking For: Proven retail management experience Strong leadership and people management skills Excellent communication and organisational skills Target and results-oriented mindset Passion for customer service and retail excellence Working Hours: Retail hours, including weekends and public holidays

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How to Apply

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About Retail / wholesale Jobs in Mbombela

The retail and wholesale sector in Mbombela, South Africa is generally considered a dynamic and competitive field, with many job opportunities available for those willing to invest time and effort into developing their skills. Typically, retail and wholesale professionals in this region are employed by large retailers, manufacturing companies, or wholesalers who cater to a range of industries, including financial services, technology, and consumer goods.

When it comes to salary expectations, broad ranges can be provided. Generally, salaries for retail and wholesale professionals in Mbombela tend to fall within the following ranges: R150 000 – R400 000 per annum for entry-level positions, with experience and seniority leading to higher salaries. However, it’s essential to note that actual salaries may vary significantly depending on factors such as industry sector, company size, level of experience, and specific job requirements.

Common skills required for retail and wholesale roles in Mbombela include excellent communication and customer service skills, attention to detail, ability to work well under pressure, basic mathematical skills, and proficiency in Microsoft Office software. Additionally, many employers in this field place a high value on analytical and problem-solving skills, as well as the ability to multitask and adapt to changing environments.

The retail and wholesale sector is often associated with industries such as manufacturing, technology, and consumer goods. Many manufacturers, wholesalers, and retailers in Mbombela employ staff in roles that involve managing inventory, processing orders, and providing customer support. The financial services sector also commonly employs personnel in retail and wholesale roles, particularly those involved in cash handling and transaction processing.

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For those interested in pursuing a career in retail or wholesale, there are many opportunities for professional development and advancement. Typically, entry-level positions can serve as stepping stones to more senior roles, such as store manager, operations manager, or supply chain coordinator. Many employers also offer training programs and apprenticeships that can help individuals develop the skills they need to succeed in these fields.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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