Job Description
About the Role
We are seeking an Office Administrator to join our team in Pietermaritzburg, who will report directly to the Director. The successful candidate will ensure smooth daily operations by managing showroom clerical tasks, customer inquiries, and order documentation. Key duties include processing sales orders, tracking inventory/deliveries, supporting production and showroom staff, scheduling deliveries, managing customer records, and handling basic bookkeeping or invoices.
Key Responsibilities
- First point of contact for clients, receiving queries and answering to basic questions.
- Answering phone calls and social media enquiries.
- Data capturing and assisting with work proposals.
- Sales Support & Customer Service.
- Order & Inventory Management: Tracking furniture orders, coordinating with suppliers for stock levels, and capturing product specifications and pricing in database systems.
- Documentation & Logistics: Preparing invoices, managing delivery schedules, and maintaining records of sales, returns, and repairs.
- Administration & Finance: Handling basic bookkeeping (invoices, payments), managing office supplies, and overseeing staff scheduling.
- HR and Facility Support: Assisting with employee onboarding and ensuring the showroom/factory meets health and safety standards.
Requirements
- South African unemployed youth between the ages of 18 and 34.
- Must not have participated in the YES programme before.
- Matric.
- Good communication skills.
- Good telephone etiquette.
- Basic understanding of computer skills, Microsoft office, and Emails.
- Have good background or experience with numbers.
- Preferably someone who will be able to travel to our factory on a daily basis.
- Good organisational skills and adaptability.
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary details are not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Kwazulu-Natal
The Client Services/Sales Support field is a rapidly evolving sector in Kwazulu-Natal, with many multinational companies operating in the region and requiring skilled professionals to support their sales teams. Typically, this role involves providing administrative support to sales representatives, managing customer relationships, and assisting with sales process-related tasks. Generally, candidates with strong communication and interpersonal skills are well-suited for these types of roles.
The salary range for Client Services/Sales Support positions in Kwazulu-Natal is broad and can vary depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles could potentially exceed R80 000 – R120 000 per annum. However, it is essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for Client Services/Sales Support roles include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work under pressure. Typically, a strong proficiency in Microsoft Office software, particularly Word, Excel, and Outlook, is also essential. Additionally, the ability to build rapport with clients and colleagues, as well as effective time management and problem-solving skills, are highly valued.
The Client Services/Sales Support field is often associated with various industries, including financial services sector, technology industry, manufacturing sector, and more. Many companies in these sectors require skilled professionals to support their sales teams, making it a diverse and dynamic field to work in.
In terms of career development, Client Services/Sales Support roles can provide a solid foundation for advancement into more senior positions or related fields such as account management, business analysis, or project coordination. Typically, candidates with strong performance records and a willingness to take on additional responsibilities can expect opportunities for career progression within the company or industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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