Polokwane: Service Manager – Multiple Brands posted by Bonafide Human Capital

Our automotive dealer client based in Polokwane currently has a vacancy for an experienced and qualified Service Manager.Job Description Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. Supervision of staff, management of performance, discipline, and other staff management related functions. Ability to ensure Service Department achieves budget objectives through daily, weekly, and monthly monitoring and control of accounts, operating controls, and composite figures. Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity, and sales. Ability to ensure excellence in customer service. Ability to maintain effective control of expenses Specific Role Responsibilities Customer focused management Excellent negotiation skills Excellent people management skills Focus on driving performanceQualifications and Experience Matric Qualified Technician (Motor Mechanic related Trade Qualification) Relevant post matric qualification in Management will be an advantage. Fully computer literate – Microsoft package Experience in automate or Kerridge will be an advantage.Skills and Personal Attributes Relevant Drivers License Strong motivational skills Attention to detail