Pongola: Maintenance Supervisor (Luxury Lodge) – Pongola posted by HotelJobs

About the Role

We are seeking an experienced Maintenance Supervisor to join our luxury game lodge team based close to Pongola. As a critical member of our operations team, you will be responsible for ensuring that all lodge infrastructure, guest areas, staff facilities, vehicles, and equipment is maintained to the highest standards of safety, functionality, and presentation. This role requires strong technical knowledge, leadership skills, and attention to detail to support exceptional guest experiences and ensure compliance with safety and environmental standards in a remote safari environment.

Key Responsibilities

• Preventative & Corrective Maintenance: Implement and manage a preventative maintenance programme for all lodge facilities.
• Conduct regular inspections and promptly address maintenance issues to prevent asset deterioration.
• Carry out hands-on maintenance across electrical, plumbing, carpentry, painting, welding, and general repairs.
• Maintain generators, solar systems, water systems (boreholes, pumps, filtration), sewage systems, and firefighting equipment.
• Team Leadership & Supervision: Supervise, train, and motivate the maintenance team to ensure productivity, accountability, and high workmanship standards.
• Allocate daily and weekly tasks, monitor progress, and ensure work is completed within agreed timelines.
• Enforce safety protocols and proper use of tools and equipment.
• Guest Experience & Lodge Presentation: Ensure guest-facing areas are always maintained to luxury lodge standards.
• Respond promptly and discreetly to guest-related maintenance issues, minimising disruption.
• Work closely with Housekeeping and Front-of-House teams to identify and resolve room and public area defects.

Requirements

• Minimum of 35 years experience in a maintenance role, preferably within a safari lodge or remote hospitality environment.
• Proven supervisory or team leadership experience.
• Trade qualification (electrician, plumber, carpenter, or similar) advantageous.
• Basic knowledge of generators, and water treatment systems preferred.
• Valid drivers licence required.

Qualifications

No formal education or certifications are required for this role. However, trade qualifications in electrical, plumbing, carpentry, or similar fields are highly advantageous.

Salary & Benefits

Salary details will be discussed during the interview process.