| Date | 2024-10-15 |
|---|---|
| Job Title | General Manager (Food Retail Only) |
| Employer | Recruit-It More Information |
| Salary | 0 |
| Category | Logistics |
| Location |
Eastern Cape / Port Elizabeth |
Job Summary
Role:
To manage and lead the company to maximize profitability, maintain operational standards, ensure excellent customer service and compliance with the relevant Acts..
Educational Requirement:
- Matric or equivalent
- Related post-graduate qualifications
Work Experience:
- Minimum of 5 years’ experience in a warehouse / retail environment
- Minimum of 5 years’ experience in a management role
- Relevant computer experience, specifically Excel
- Relevant food and wholesale experience
- Packaging experience will be an advantage
Skills & Attributes:
- Financial management
- Planning skills & accuracy
- Problem solving & analytical skills
- Excellent communication skills
- Ability to handle pressure
- Self-reliant and responsible
- Cultural sensitivity
- Service orientation
- Accountability for all work performed
- Excellent people skills & staff development
- Good time management skills
Key Performance Areas:
Operational requirements
Delivery Methodology:
- Execute daily tasks and work instructions according to relevant Procedures and instruction from the Executives.
Budgets
- Achieve and exceed all financial budgets – Budgets achieved
Finance and Administration
- Comply with all relevant management reporting processes – Adherence to reporting processes
- Manage all the financial procedures of the company – Financial procedures effectively managed
- Maintain correct and competitive pricing and ensure that an acceptable Gross Profit percentage is managed & achieved – Gross Profit % achieved
- Ensure all outstanding Debtors / Accounts are recovered timeously & review and authorize all transactions reflected on the bank statements plus review and authorize creditor payments – Working to required financial procedures
- Interpret management reports, review monthly management accounts, comment on variances & take relevant action – Working to required financial procedures
- Consistently monitor warehousing, product, labour costs and pricing, ensuring departmental projections and budgets are adhered to – Budgets & projections adhered to
Operations & Customer Care
- Ensure all operational standards are implemented and maintained at the company as required by the Company – Adherence to operational standards
- Comply with all relevant checklists & evaluations as set out by the Company and ensure audit compliance pertaining to the business in which the company operates – Complies with evaluations & ensures audit compliance
- Interface with customers & clients, resolve queries and complaints and ensure high levels of customer satisfaction – Ensures customer satisfaction
- Ensure stock takes take place on a weekly, monthly & quarterly basis and ensure all company procedures are followed, and shrinkage controlled. – Ensures stock control effectively managed
- Ensure Warehouse Manager oversees the safe receipt, storage, retrieval and timely dispatch of goods – Ensures warehouse effectively managed
- Ensure productivity targets are met and computerized administration and automated storage and retrieval systems are maintained – Ensures productivity targets met & systems maintained
- Ensure maintenance procedures are efficiently carried out and adherence to the required maintenance schedules and warehouse standards – Ensures maintenance procedures adhered to
Staff Management
- Oversee that all staff’s time and attendance is monitored and controlled – Ensures staff’s time & attendance managed
- Manage staffs’ performance standards and adhere to company timeframes for performance management – Manage staff’s performance
- Ensure staff developed, training needs identified, and relevant training implemented in liaison with the Group HR Manager – Ensures staff developed
- Interview and hire applicants when vacancies arise – Ensures adherence to recruitment practices
- Ensure all staff adhere to company’s disciplinary code and procedures – Ensures adherence to all HR procedures
- Ensure all related salary & wage information is being submitted to relevant payroll administrators by the due dates – Ensures on-time delivery
Health & Safety
- Ensure appointed Health & Safety Officer complies with all safety standards and regulations – SHE & emergency procedures adhered to
- Ensure all staff are knowledgeable of the warehouse’s emergency procedures, where all emergency shut-offs and exits are located and assist customers when necessary in case of an emergency – All relevant training conducted
- Ensure management facilitate all emergency response training and health and safety training for all relevant staff – SHE procedures adhered to
- Ensure that the company is a safe, clean and healthy environment at all times
- Carry out any duty or requirement imposed on the company by the Occupational, Health & Safety (OHS) Act – Adherence to Govt. regulations
- Report any unsafe or unhealthy situations to Executives – On time reporting
- Ensure that the requirements of the OHS Act are complied with by all team members – Adherence to SHE procedures
General
- Perform and carry out any other ad hoc duties as and when required by executives – Working to company procedures & standards
- Liaise with different personnel, as is required, to prevent delays and on-time delivery – Good communication skills
- Ensure high quality standards of work are adhered to at all times – Quality standards adhered to
General Manager (Food Retail Only) position available in Eastern Cape, Port Elizabeth. This job position was posted by Recruit-It. The job has been posted as a char8000 ad on 2024-10-15 at 01:03:00 in the Logistics category
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