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Port Elizabeth: Service Co-Ordinator – Port Elizabeth posted by Headhunters

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Job Description

About the Role

Our client, a market leader in the Hygiene Services Industry, is seeking to employ a Service Coordinator to their team based in Port Elizabeth. The successful candidate will play a vital role in ensuring seamless service delivery and coordination of new installations.

Key Responsibilities

  • Coordinate end-to-end scheduling and execution of new service installations
  • Liaise with internal teams to ensure timely and accurate deployment
  • Track progress and proactively resolve scheduling or resource conflicts
  • Manage routine and emergency maintenance schedules for existing clients
  • Ensure service level agreements are met by tracking technician dispatch and job completion
  • Maintain accurate service records and logs for compliance and reporting
  • Provide timely updates, respond to queries, and handle complaints professionally
  • Work closely with sales, technicians, contractors, and operations teams
  • Participate in planning meetings for service demand and resource allocation
  • Promote a customer-first culture through professional and efficient service delivery

Requirements

  • Grade 12
  • 12 years experience in a coordination or administrative role
  • Experience within a service delivery environment advantageous
  • A valid drivers license

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

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In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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