Postmasburg: Product Specialist

About the Role

We are seeking a highly skilled and experienced Product Specialist to join our team in Postmasburg. As a key member of our Surface Drill Rigs product line, you will be responsible for developing a thorough understanding of our products, staying updated on industry trends, and serving as a go-to expert for technical inquiries.

Key Responsibilities

• Develop a thorough understanding of the Surface Drill Rigs product line, including specifications, applications, and competitive positioning.
• Stay updated on industry trends, innovations, and competitor offerings to ensure the product remains competitive and relevant.
• Serve as the go-to expert for technical inquiries from both internal teams and customers.
• Strong ability to setup and troubleshoot autonomous systems
• Team Leadership: Purpose driven in Root Cause Analysis Lead and mentor a team of service Technicians, product developers, or marketing staff associated with the drill rigs category. Set clear objectives, provide regular feedback, and foster a culture of accountability and professional growth.
• Product Strategy and Development: Collaborate with R&D and engineering teams to identify and develop new products or improvements actioning TSNB`s letters based on market needs. Participate in product lifecycle management, from ideation to launch and beyond. Work closely with procurement and supply chain teams to ensure timely availability of products.
• Customer Engagement: Partner with the sales team to identify customer needs and provide tailored solutions. Deliver product training sessions and demonstrations to customers and distributors. Address customer concerns and feedback to ensure high levels of satisfaction.
• Marketing and Sales Support: Collaborate with the marketing team to create compelling product content, such as brochures, videos, and online resources. Assist in developing and executing promotional campaigns to boost product visibility and sales. Analyse sales data and provide insights to optimize pricing, LCC updating, distribution, and promotional strategies.
• Reporting and Analysis: Monitor and report on the performance of the company Surface and Contractor Drill Rigs product line, including sales, profitability, and market share. Use data-driven insights to refine strategies and achieve business objectives.

Requirements

Minimum of 3 years of experience in product management, sales, Trade qualification or a related field, preferably in mining equipment or drill rigs.

Demonstrated leadership experience, with the ability to motivate and guide a team towards success.

Strong technical knowledge of Pit Viper 271,275&351 DM30, DM45 &DML.

Qualifications

Minimum of 3 years of experience in product management, sales, Trade qualification or a related field, preferably in mining equipment or drill rigs. Demonstrated leadership experience, with the ability to motivate and guide a team towards success.

Strong technical knowledge of Pit Viper 271,275&351 DM30, DM45 &DML.

Excellent communication, presentation, and interpersonal skills.

Proficient in autonomous systems, data analysis and reporting tools.

Ability to work collaboratively across departments and manage multiple priorities.

Salary & Benefits

Not specified.