Job Description
About the Role
We are seeking an experienced Short-Term Insurance Administrator to join our team in Pretoria, Gauteng. As a key member of our administration team, you will be responsible for handling daily administration for Commercial and Personal Lines Short-Term Insurance policies. If you have a strong background in insurance administration and excellent administrative skills, we would like to hear from you.
Key Responsibilities
- Handle daily administration for Commercial and Personal Lines Short-Term Insurance policies
- Process policy amendments, renewals, and endorsements on Santam and Western systems
- Prepare and compare insurance quotations
- Compile and issue policy documentation and client advice records
- Extract and verify accurate information from policy schedules for renewals
- Capture and maintain client and policy data on the CRM system
- Assist with insurance certificates and other ad-hoc administrative requests
- Provide telephonic support and assistance to clients where required
- Ensure all administrative work is completed accurately and within deadlines
- Maintain high levels of accuracy when comparing quotations and policy information
Requirements
- Minimum 2 yearsâ experience in Short-Term Insurance administration (Commercial and Personal Lines)
- Proven experience working on Santam and Western Mainframe systems
- Strong administrative and organisational skills
- Excellent numerical accuracy and strong attention to detail
- Ability to work independently and manage workload under pressure
- Experience with insurance policy renewals, endorsements, and quotations
- Comfortable providing telephonic client service
Qualifications
- Formal education/certifications not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Tshwane
In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.
The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.
These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.
For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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