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Queenstown: Service Manager (Permanent) posted by Profile Personnel

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Job Description

To manage the After Sales Department to meet the efficiency and financial objectives through the services and products the department provides and to ensure total customer satisfaction in all they’re after sales dealings with the branch.

Manage the Departments daily operations.

Manage the Departments finances.

Manage the After Departments administration.

Ensure customer satisfaction.

Report on the performance of the Department.

Ensure all specified apprentice and Franchise training takes place.

Manage people.

Execute all agreed projects and maintain the initiative.

Quality requirements:
Monitor operating controls daily to ensure thorough understanding of departments operational performance.
Achieve the identified operational targets including:
aLabour utilisation.
Labour productivity efficiency.
Labour sales efficiency.
Hours per repair order.
Lost time.
Ensure quality workmanship by achieving the FRFT targets.
Ensure all housekeeping standards are maintained.
Ensure health and safety standards and legal requirements are met.
Ensure all tools and equipment are in place, maintained and, where necessary, checked for accuracy of diagnosis.

Minimum Requirements:

Grade 12

Technical qualification

Mechanical / Auto Technician

3-year degree / diploma

Drivers licence.

Computer Skills.

Knowledge of vehicle legislation, consumer legislation and trade practices

Workshop Foreman 2 years

Service Advisor 1 year

Managerial

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

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In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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