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Randburg: Automotive Service Advisor – Dealership – Northcliff posted by DOT Services

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Job Description

Automotive Service Advisor Dealership (Northcliff)Our client, a well-established dealership based in Northcliff, is seeking an experienced and customer-focused Service Advisor to join their team.Requirements:Previous experience as a Service Advisor at a dealership Strong knowledge of automotive service processes and workshop operations Excellent communication and customer service skills Fully proficient in English (additional languages advantageous) Computer literate Ability to work in a fast-paced environment Professional appearance and well-presented Valid drivers license Duties and Responsibilities:Booking in vehicles for services and repairs Liaising with customers regarding vehicle concerns and service requirements Preparing and explaining quotations to customers Opening job cards and ensuring accurate information is captured Communicating with technicians and workshop staff regarding job progress Providing regular updates to customers on the status of their vehicles Upselling additional services and products where applicable Ensuring customer satisfaction and handling queries or complaints professionally Processing invoices and ensuring all documentation is completed correctly Maintaining strong relationships with customers to encourage repeat business.

How to Apply

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About Automotive Service Jobs in Gauteng

The automotive service industry is a significant sector in Gauteng, South Africa, with a diverse range of job opportunities available. Typically, the demand for skilled technicians and mechanics remains high due to the growing need for vehicle maintenance and repair services. Generally, this industry tends to be cyclical, with fluctuations in employment rates influenced by factors such as new car sales, economic conditions, and global trends.

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In terms of salary expectations, it’s common for automotive service professionals to earn a competitive income, generally ranging from R400 000 to R700 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary widely, and this range is intended only to provide a broad estimate. For example, entry-level technicians may start at the lower end of this range, while senior managers or owners of independent repair shops may earn significantly more.

Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, excellent communication skills, and the ability to work well under pressure. Typically, a valid driver’s license and relevant technical qualifications are also essential. In some cases, industry-specific certifications or training programs may be beneficial for career advancement. Additionally, many employers place a strong emphasis on teamwork and customer service, so being able to build relationships with colleagues and clients is also highly valued.

The automotive service industry is often associated with various sectors, including the manufacturing sector, where vehicles are assembled and repaired, as well as the financial services sector, where vehicle insurance and financing are offered. The technology industry also has a significant presence in Gauteng, with many companies specializing in automotive electronics and software solutions. In general, automotive service professionals can find employment opportunities in a variety of settings, from independent repair shops to large dealership groups.

For career development, it’s common for automotive service professionals to progress through the ranks, starting as technicians or mechanics and moving into supervisory or management roles over time. Additionally, many employers invest in training and development programs to enhance skills and knowledge, which can be a valuable way to advance one’s career.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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