Richards Bay: Administration Assistant & Customer Liason posted by Hire Resolve
Posted on 2025-07-27 00:00:00
| Employer | Hire Resolve |
|---|---|
| Category | Other Clearing and Forwarding |
| Location | Kwazulu-Natal / Richards Bay |
Job Summary
Hire Resolves client is seeking a proactive Administration Assistant & Customer Liaison to join their team in Richards Bay. This role is responsible for overseeing staff dutiesboth weighbridge and operationalwhen a site supervisor is unavailable.
Key Responsibilities:
- Maintain stock accountability by generating and distributing reports to customers.
- Manage office supplies and ensure efficient office operations.
- Ensure sufficient staffing for the weighbridge.
- Oversee the cleanliness of weighbridges and verify accurate FEL readings when checking scales.
- Address and resolve technical or staff-related issues.
- Perform ad hoc duties as assigned by management.
- Scan and upload RMTS documents to the core drive.
- Conduct site visits across three locations to ensure operational efficiency, including printer functionality and necessary maintenance.
- Supervise operators during train loading.
- Ensure FELs are refueled and checked at the weighbridge before train loading.
- Provide guidance to weighbridge operators, ensuring they adhere to operational procedures.
- Assist employees with clocking system issues and handle the distribution of release documents to Transnet.
- Validate and correct weighbridge data, ensuring accurate records.
- Maintain and track the weighbridge roster.
- Coordinate the cleaning schedule for weighbridges in collaboration with Sandi.
- Scan and archive customer load-out tickets.
- Serve as the primary point of communication for customers.
Requirements:
- Degree/Diploma in Administration.
- Knowledge of Power BI (ability to generate reports and input data).
- Proficiency in MS Excel (data reading and manipulation).
- Strong communication skills.
- Excellent command of the Microsoft Office Suite and related software.
- Exceptional attention to detail.
- Strong organizational and coordination skills.
- Commitment to customer service excellence.
This role is ideal for someone who thrives in a fast-paced environment and is capable of multitasking across administrative and operational functions.
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
Click Go Apply to apply online!
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