Hire Resolves client is seeking a proactive Administration Assistant & Customer Liaison to join their team in Richards Bay. This role is responsible for overseeing staff dutiesboth weighbridge and operationalwhen a site supervisor is unavailable.

Key Responsibilities:

• Maintain stock accountability by generating and distributing reports to customers.
• Manage office supplies and ensure efficient office operations.
• Ensure sufficient staffing for the weighbridge.
• Oversee the cleanliness of weighbridges and verify accurate FEL readings when checking scales.
• Address and resolve technical or staff-related issues.
• Perform ad hoc duties as assigned by management.
• Scan and upload RMTS documents to the core drive.
• Conduct site visits across three locations to ensure operational efficiency, including printer functionality and necessary maintenance.
• Supervise operators during train loading.
• Ensure FELs are refueled and checked at the weighbridge before train loading.
• Provide guidance to weighbridge operators, ensuring they adhere to operational procedures.
• Assist employees with clocking system issues and handle the distribution of release documents to Transnet.
• Validate and correct weighbridge data, ensuring accurate records.
• Maintain and track the weighbridge roster.
• Coordinate the cleaning schedule for weighbridges in collaboration with Sandi.
• Scan and archive customer load-out tickets.
• Serve as the primary point of communication for customers.

Requirements:

• Degree/Diploma in Administration.
• Knowledge of Power BI (ability to generate reports and input data).
• Proficiency in MS Excel (data reading and manipulation).
• Strong communication skills.
• Excellent command of the Microsoft Office Suite and related software.
• Exceptional attention to detail.
• Strong organizational and coordination skills.
• Commitment to customer service excellence.

This role is ideal for someone who thrives in a fast-paced environment and is capable of multitasking across administrative and operational functions.

Contact Hire Resolve for your next career-changing move.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us  or email us your CV:  *****@*****.co.za

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Hire Resolves client is looking for a Administration Assistant & Customer Liason to join their team in Richards Bay. They will be responsible for supervising all duties performed by staff , both weighbridge and operational stuff if theres no site supervisor present.

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• Stock accountability send out all reports to customers.
• Ordering of office essentials – office management.
• Ensuring theres personnel for the weighbridge.
• Ensuring all weighbridge are clean and FEL readings are accurate when checking the scale.
• Solving all staff problems technical or staff related.
• Perform all other adhoc duties assigned to them by management.
• Scanning and uploading RMTS documents to core drive.
• Visiting all 3 sites to ensure everything is in order, in terms of checking if the printers are in good working order and give attention to the items that need it.
• Supervise the operators when loading the train.
• Make sure all FEL are filled with diesel and checked at the WB before loading the train
• Remind WB operators how to perform their duties, because most of them want to be handheld .
• Assisting anyone who has issues with the clocking system, sending out release documents to Transnet.
• Sorting out the data received from the weighbridge, because most of the times recording of data is wrong.
• Keeping track of weighbridge roaster.
• Ensuring all Weighbridges are cleaned on agreed dates with Sandi.
• Scanning of customer loaded out tickets.
• Communication with all customers.

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• Degree/Diploma in Administration.
• Knowledge of power BI (not on a IT spectrum) but more so knowledge of how to get reports from the platform and how to insert data into it.
• MS Excel – How to read and manipulate data on spreadsheets.
• Excellent Communication skills.
• Excellent proficiency in full Microsoft Office Suite & other programs.
• Attention to detail.
• Organizational & co ordination skills.
• Customer service.

If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za or visit our website: www.********.co.za ??

You can also connect with Myself, Arista – *****@*****.co.za