Job Description
About the Role
Hire Resolve’s client is seeking a proactive Administration Assistant & Customer Liaison to join their team in Richards Bay. This role is responsible for overseeing staff duties, both weighbridge and operational, when a site supervisor is unavailable.
Key Responsibilities
- Maintain stock accountability by generating and distributing reports to customers.
- Manage office supplies and ensure efficient office operations.
- Ensure sufficient staffing for the weighbridge.
- Oversee the cleanliness of weighbridges and verify accurate FEL readings when checking scales.
- Address and resolve technical or staff-related issues.
- Perform ad hoc duties as assigned by management.
- Scan and upload RMTS documents to the core drive.
- Conduct site visits across three locations to ensure operational efficiency, including printer functionality and necessary maintenance.
- Supervise operators during train loading.
- Ensure FELs are refueled and checked at the weighbridge before train loading.
- Provide guidance to weighbridge operators, ensuring they adhere to operational procedures.
- Assist employees with clocking system issues and handle the distribution of release documents to Transnet.
- Validate and correct weighbridge data, ensuring accurate records.
- Maintain and track the weighbridge roster.
- Coordinate the cleaning schedule for weighbridges in collaboration with Sandi.
- Scan and archive customer load-out tickets.
- Serve as the primary point of communication for customers.
Requirements
- Degree/Diploma in Administration.
- Knowledge of Power BI (ability to generate reports and input data).
- Proficiency in MS Excel (data reading and manipulation).
- Strong communication skills.
- Excellent command of the Microsoft Office Suite and related software.
- Exceptional attention to detail.
- Strong organizational and coordination skills.
- Commitment to customer service excellence.
Qualifications
No formal education or certifications are required for this role.
Salary & Benefits
Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Clearing and Forwarding Jobs in Kwazulu-Natal
In Kwazulu-Natal, the clearing and forwarding industry is generally considered a vital part of South Africa’s logistics sector, with various companies operating across different regions. Typically, this field offers job opportunities for those who enjoy working with cargo, transportation, and supply chain management. As the global economy continues to evolve, the demand for skilled professionals in clearing and forwarding is likely to remain strong.
In terms of salary expectations, it’s common for roles in this industry to offer competitive compensation packages that vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries can range from R500 000 to over R1 million per annum, with bonuses and benefits often added to the total remuneration package. However, please note that actual salaries may differ significantly, and it’s essential to research specific companies and job openings for more accurate information.
Common skills required for clearing and forwarding roles include proficiency in IT systems such as transportation management software, strong communication and problem-solving abilities, and a basic understanding of logistics and supply chain principles. Typically, candidates with experience in warehouse management, shipping, or customs clearance may be well-suited for these types of positions. Additionally, knowledge of local regulations and compliance requirements is essential.
Industry sectors that commonly employ clearing and forwarding professionals include the financial services sector, technology industry, manufacturing sector, and import/export businesses. The manufacturing sector, in particular, often requires specialized logistics expertise to manage the movement of raw materials and finished goods.
Career progression for those in clearing and forwarding roles can vary depending on individual performance and experience. Typically, opportunities exist for advancement to senior positions such as operations manager or department head, or for specialized roles like customs broker or supply chain coordinator. Many companies also provide training and development programs to help employees enhance their skills and advance within the organization.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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