Hire Resolves client is looking for a Administration Assistant & Customer Liason to join their team in Richards Bay. They will be responsible for supervising all duties performed by staff , both weighbridge and operational stuff if theres no site supervisor present.

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• Stock accountability send out all reports to customers.
• Ordering of office essentials – office management.
• Ensuring theres personnel for the weighbridge.
• Ensuring all weighbridge are clean and FEL readings are accurate when checking the scale.
• Solving all staff problems technical or staff related.
• Perform all other adhoc duties assigned to them by management.
• Scanning and uploading RMTS documents to core drive.
• Visiting all 3 sites to ensure everything is in order, in terms of checking if the printers are in good working order and give attention to the items that need it.
• Supervise the operators when loading the train.
• Make sure all FEL are filled with diesel and checked at the WB before loading the train
• Remind WB operators how to perform their duties, because most of them want to be handheld .
• Assisting anyone who has issues with the clocking system, sending out release documents to Transnet.
• Sorting out the data received from the weighbridge, because most of the times recording of data is wrong.
• Keeping track of weighbridge roaster.
• Ensuring all Weighbridges are cleaned on agreed dates with Sandi.
• Scanning of customer loaded out tickets.
• Communication with all customers.

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• Degree/Diploma in Administration.
• Knowledge of power BI (not on a IT spectrum) but more so knowledge of how to get reports from the platform and how to insert data into it.
• MS Excel – How to read and manipulate data on spreadsheets.
• Excellent Communication skills.
• Excellent proficiency in full Microsoft Office Suite & other programs.
• Attention to detail.
• Organizational & co ordination skills.
• Customer service.

If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za or visit our website: www.********.co.za ??

You can also connect with Myself, Arista – *****@*****.co.za

 

 

Hire Resolves client is seeking a proactive Administration Assistant & Customer Liaison to join their team in Richards Bay. This role is responsible for overseeing staff dutiesboth weighbridge and operationalwhen a site supervisor is unavailable.

Key Responsibilities:

• Maintain stock accountability by generating and distributing reports to customers.
• Manage office supplies and ensure efficient office operations.
• Ensure sufficient staffing for the weighbridge.
• Oversee the cleanliness of weighbridges and verify accurate FEL readings when checking scales.
• Address and resolve technical or staff-related issues.
• Perform ad hoc duties as assigned by management.
• Scan and upload RMTS documents to the core drive.
• Conduct site visits across three locations to ensure operational efficiency, including printer functionality and necessary maintenance.
• Supervise operators during train loading.
• Ensure FELs are refueled and checked at the weighbridge before train loading.
• Provide guidance to weighbridge operators, ensuring they adhere to operational procedures.
• Assist employees with clocking system issues and handle the distribution of release documents to Transnet.
• Validate and correct weighbridge data, ensuring accurate records.
• Maintain and track the weighbridge roster.
• Coordinate the cleaning schedule for weighbridges in collaboration with Sandi.
• Scan and archive customer load-out tickets.
• Serve as the primary point of communication for customers.

Requirements:

• Degree/Diploma in Administration.
• Knowledge of Power BI (ability to generate reports and input data).
• Proficiency in MS Excel (data reading and manipulation).
• Strong communication skills.
• Excellent command of the Microsoft Office Suite and related software.
• Exceptional attention to detail.
• Strong organizational and coordination skills.
• Commitment to customer service excellence.

This role is ideal for someone who thrives in a fast-paced environment and is capable of multitasking across administrative and operational functions.

Contact Hire Resolve for your next career-changing move.

• Salary: negotiable.
• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Rachel van Dyk at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us  or email us your CV:  *****@*****.co.za

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.