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Richards Bay: Administration Assistant & Customer Liason posted by Hire Resolve

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Job Description

About the Role

Hire Resolve is seeking a highly skilled and detail-oriented Administration Assistant & Customer Liaison to join their team in Richards Bay. As the first point of contact for customers, you will be responsible for providing exceptional customer service while ensuring seamless day-to-day operations at our weighbridge facilities.

Key Responsibilities

  • Supervising all duties performed by staff, both weighbridge and operational personnel when no site supervisor is present.
  • Stock accountability: sending out reports to customers.
  • Ordering of office essentials – office management.
  • Ensuring there are personnel for the weighbridge.
  • Ensuring all weighbridges are clean and FEL readings are accurate when checking the scale.
  • Solving staff problems, technical or staff-related.
  • Performing all other ad-hoc duties assigned by management.
  • Scanning and uploading RMTS documents to core drive.
  • Visiting all 3 sites to ensure everything is in order, including checking printers and addressing items that need attention.
  • Supervising operators when loading trains.
  • Ensuring FELs are filled with diesel and checked at the WB before loading trains.
  • Reminding WB operators how to perform their duties, as most of them require guidance.
  • Assisting anyone who has issues with the clocking system, sending out release documents to Transnet.
  • Sorting out data received from the weighbridge, as recording errors are common.
  • Keeping track of weighbridge rosters.
  • Ensuring all weighbridges are cleaned on agreed dates with Sandi.
  • Scanning customer-loaded-out tickets.
  • Communication with all customers.

Requirements

  • Degree/Diploma in Administration.
  • Knowledge of power BI (not on a technical spectrum) but more so knowledge of how to get reports from the platform and insert data into it.
  • MS Excel: ability to read and manipulate data on spreadsheets.
  • Excellent communication skills.
  • Excellent proficiency in full Microsoft Office Suite & other programs.
  • Attention to detail.
  • Organizational & coordination skills.
  • Customer service.
View Job  Cape Town: Operations Manager posted by Hire Resolve

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Salary details not specified.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Clearing and Forwarding Jobs in Kwazulu-Natal

In Kwazulu-Natal, the clearing and forwarding industry is generally considered a vital part of South Africa’s logistics sector, with various companies operating across different regions. Typically, this field offers job opportunities for those who enjoy working with cargo, transportation, and supply chain management. As the global economy continues to evolve, the demand for skilled professionals in clearing and forwarding is likely to remain strong.

In terms of salary expectations, it’s common for roles in this industry to offer competitive compensation packages that vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries can range from R500 000 to over R1 million per annum, with bonuses and benefits often added to the total remuneration package. However, please note that actual salaries may differ significantly, and it’s essential to research specific companies and job openings for more accurate information.

Common skills required for clearing and forwarding roles include proficiency in IT systems such as transportation management software, strong communication and problem-solving abilities, and a basic understanding of logistics and supply chain principles. Typically, candidates with experience in warehouse management, shipping, or customs clearance may be well-suited for these types of positions. Additionally, knowledge of local regulations and compliance requirements is essential.

Industry sectors that commonly employ clearing and forwarding professionals include the financial services sector, technology industry, manufacturing sector, and import/export businesses. The manufacturing sector, in particular, often requires specialized logistics expertise to manage the movement of raw materials and finished goods.

View Job  South Africa: High Earning Sales Consultant posted by Set Close Scale

Career progression for those in clearing and forwarding roles can vary depending on individual performance and experience. Typically, opportunities exist for advancement to senior positions such as operations manager or department head, or for specialized roles like customs broker or supply chain coordinator. Many companies also provide training and development programs to help employees enhance their skills and advance within the organization.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Durban: IT Project Manager posted by Hire Resolve

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Posted in Jobs in Kwazulu-Natal, Jobs in Richards Bay, Jobs in South Africa

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Richards Bay: Administration Assistant & Customer Liason posted by Hire Resolve

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Job Description

About the Role

Hire Resolve’s client is seeking a proactive Administration Assistant & Customer Liaison to join their team in Richards Bay. This role is responsible for overseeing staff duties both at the weighbridge and operational when a site supervisor is unavailable.

Key Responsibilities

  • Maintain stock accountability by generating and distributing reports to customers.
  • Manage office supplies and ensure efficient office operations.
  • Ensure sufficient staffing for the weighbridge.
  • Oversee the cleanliness of weighbridges and verify accurate FEL readings when checking scales.
  • Address and resolve technical or staff-related issues.
  • Perform ad hoc duties as assigned by management.
  • Scan and upload RMTS documents to the core drive.
  • Conduct site visits across three locations to ensure operational efficiency, including printer functionality and necessary maintenance.
  • Supervise operators during train loading.
  • Ensure FELs are refueled and checked at the weighbridge before train loading.
  • Provide guidance to weighbridge operators, ensuring they adhere to operational procedures.
  • Assist employees with clocking system issues and handle the distribution of release documents to Transnet.
  • Validate and correct weighbridge data, ensuring accurate records.
  • Maintain and track the weighbridge roster.
  • Coordinate the cleaning schedule for weighbridges in collaboration with Sandi.
  • Scan and archive customer load-out tickets.
  • Serve as the primary point of communication for customers.

Requirements

  • Degree/Diploma in Administration.
  • Knowledge of Power BI (ability to generate reports and input data).
  • Proficiency in MS Excel (data reading and manipulation).
  • Strong communication skills.
  • Excellent command of the Microsoft Office Suite and related software.
  • Exceptional attention to detail.
  • Strong organizational and coordination skills.
  • Commitment to customer service excellence.
View Job  Gauteng: Technician posted by Hire Resolve

Qualifications

No formal education or certifications are required for this role.

Salary & Benefits

Salary is negotiable, with a highly competitive salary based on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Clearing and Forwarding Jobs in Kwazulu-Natal

In Kwazulu-Natal, the clearing and forwarding industry is generally considered a vital part of South Africa’s logistics sector, with various companies operating across different regions. Typically, this field offers job opportunities for those who enjoy working with cargo, transportation, and supply chain management. As the global economy continues to evolve, the demand for skilled professionals in clearing and forwarding is likely to remain strong.

In terms of salary expectations, it’s common for roles in this industry to offer competitive compensation packages that vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries can range from R500 000 to over R1 million per annum, with bonuses and benefits often added to the total remuneration package. However, please note that actual salaries may differ significantly, and it’s essential to research specific companies and job openings for more accurate information.

Common skills required for clearing and forwarding roles include proficiency in IT systems such as transportation management software, strong communication and problem-solving abilities, and a basic understanding of logistics and supply chain principles. Typically, candidates with experience in warehouse management, shipping, or customs clearance may be well-suited for these types of positions. Additionally, knowledge of local regulations and compliance requirements is essential.

Industry sectors that commonly employ clearing and forwarding professionals include the financial services sector, technology industry, manufacturing sector, and import/export businesses. The manufacturing sector, in particular, often requires specialized logistics expertise to manage the movement of raw materials and finished goods.

View Job  Cape Town: Construction Supervisor posted by Hire Resolve

Career progression for those in clearing and forwarding roles can vary depending on individual performance and experience. Typically, opportunities exist for advancement to senior positions such as operations manager or department head, or for specialized roles like customs broker or supply chain coordinator. Many companies also provide training and development programs to help employees enhance their skills and advance within the organization.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Richards Bay, Kwazulu-Natal


Job Seeker Tip

Dress professionally for interviews, even if the company has a casual dress code.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Cape Town: Senior Geometric Design Engineer posted by Hire Resolve

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Kwazulu-Natal, Jobs in Richards Bay, Jobs in South Africa

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