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Sandton: Automation Support Specialist

Sandton: Automation Support Specialist

Posted on 2025-08-28 00:00:00

Job Summary

We are looking for an Automation Support Specialist to join our enterprise automation team. In this role, youll be responsible for ensuring the smooth onboarding, operation, and lifecycle management of our automation solutions, with a strong focus on Blue Prism . Key Responsibilities 1. Automation Onboarding & Setup Understand business and operational requirements at the design stage of automation projects. Coordinate procurement and allocation of hardware, software, and licenses. Facilitate system access during testing (QA) and production phases. Verify software installations and ensure automations are set up correctly. Liaise with stakeholders to manage infrastructure or system changes. 2. Ongoing Automation Support Proactively manage and monitor automation credentials in Blue Prism . Assist with the setup and maintenance of Blue Prism schedules . Facilitate the retirement of automations when no longer required. Provide day-to-day operational support to ensure automations run reliably. 3. Governance & Data Maintenance Review approved solution design documents (SDDs). Ensure automation information is accurately maintained in Alfabet (enterprise portfolio system). Keep internal teams updated on the progress and health of virtual employees (bots). Skills & Experience Experience with RPA tools , ideally Blue Prism (scheduling, credential management, bot lifecycle). Understanding of automation processes, from design to production. Strong problem-solving and troubleshooting skills. Experience coordinating across technical and business teams. Familiarity with governance tools like Alfabet (advantageous). Excellent communication and stakeholder management skills.

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Sandton: Automation Support Specialist

Sandton: Automation Support Specialist

Posted on 2025-08-27 00:00:00

Employer Unspecified
Category Unknown
Location North Johannesburg  / Sandton

Job Summary

We are looking for an Automation Support Specialist to join our enterprise automation team. In this role, you will help ensure that our automation solutions (such as bots, workflows, and scripts) run smoothly, deliver value to the business, and support our overall automation strategy. Key Responsibilities Provide both proactive support (monitoring, maintenance, and prevention of issues) and reactive support (troubleshooting and fixing problems) for automation solutions. Manage automation solutions throughout their entire lifecycle from setup and deployment to upgrades, ongoing support, and retirement when no longer required. Ensure the reliability and sustained operation of automation tools and processes. Monitor performance and align solutions to the business case (making sure promised benefits like cost savings and efficiency are realized). Collaborate with business and technical teams to ensure automations align with the banks enterprise automation strategy , standards, and governance requirements. Identify opportunities to improve existing automations and recommend enhancements. Document processes, fixes, and best practices for knowledge sharing. Skills & Experience Experience supporting automation technologies (RPA tools such as UiPath, Blue Prism, Automation Anywhere, or workflow automation platforms). Strong problem-solving and troubleshooting skills. Knowledge of monitoring and maintaining systems in a production environment. Ability to work across the full automation lifecycle. Familiarity with financial services processes (advantageous). Strong communication and collaboration skills. What we offer An opportunity to work with enterprise-level automation solutions at one of South Africas leading banks. A collaborative, innovative environment where automation is a key strategic focus. Career growth within a large-scale digital and technology-driven transformation program.

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Posted in Jobs in Central Johannesburg, Jobs in North Johannesburg, Jobs in Northern Suburbs, Jobs in Sandton

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