Job Description
About the Role
We are seeking a highly skilled and experienced Lifestyle Manager to join our team based in Johannesburg, South Africa. As part of our award-winning global luxury lifestyle management and concierge service company, you will be responsible for providing administrative support to our Senior Management team and Lifestyle Managers within the department. This is an excellent opportunity to work with a prestigious company that values exceptional customer service and delivering outstanding experiences.
Key Responsibilities
- Provide administrative support for the Senior Management team and Lifestyle Managers within the department.
- Assist members as private Lifestyle Manager, utilizing Qforce, email, and telephonic platforms according to prescribed service level agreements (SLA) as agreed by the company and members.
- Work with the Brand Relations Manager to research, compile, and draft the territories membership newsletter and daily media summary.
- Maintain events listing as well as contacts database is always up to date and accessible to authorized persons.
- Ensure that the Johannesburg office is compliant with PCI DSS requirements and procedures regarding access of authorized and non-authorized persons to the site at all times.
- Act as the first point of contact to the Johannesburg office, ensuring that first-contact is in line with the company standards and procedures.
- Attend events organized by the company, help with execution, and interact with attendees as an ambassador.
Requirements
- Excellent written and oral communication skills – fluent English a must.
- Passionate about customer service and delivering service excellence.
- Diplomatic service and communication skills needed.
- Can-do attitude – ready to get involved at all times.
- Fast learner – adapting to new processes in rapidly changing climate.
- Creative problem solving and top-notch organizational skills with attention to detail.
- Ability to remain calm and courteous under pressure, and effective conflict management.
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified.
Salary & Benefits
- Salary details not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in North Johannesburg
The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.
In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.
The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.
Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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