Menu Close

Sandton: Reservations Team Lead posted by Bright Placements

Advertisement



Job Description

About the Role

We are seeking a highly motivated and detail-oriented Reservations Team Lead to join our team in Bryanston, Johannesburg. As a key member of our Central Reservations Department, you will be responsible for leading a small team and ensuring seamless guest experiences while promoting revenue growth and attention to detail.

Key Responsibilities

  • Leading a small team within the Central Reservations Department
  • Managing reservations via telephone, WhatsApp, email, online platforms, central reservation systems, referral networks, and social media
  • Promoting sales, cross-selling, and upselling of various products within our portfolio
  • Reservation status management and SOP implementation
  • OTA management
  • Team training and support
  • Managing cancellations, modifications, and refund requests efficiently
  • Maintaining compliance with all company policies and procedures
  • Assisting the Reservations Manager with room availability, monitoring of deposits, support revenue and occupancy forecasts, and inventory management
  • Preparing expected arrival reports and managing communication processes to lodge operations teams
  • Handling daily correspondence and maintaining up-to-date files
  • Ensuring systems are accurate and organized

Requirements

  • Proven experience in a similar role or as a senior reservations consultant
  • A team player with high level of dedication and leadership
  • Excellent computer skills (MS Office, MS Excel, PowerPoint)
  • PMS system knowledge (Nebula, eRes, and Opera would be advantageous)
  • Proficiency in English
  • Well-organized with good time management
  • Excellent verbal and written communication skills

Qualifications

None mentioned.

Salary & Benefits

The package includes a mandatory 5% deduction toward the company’s provident fund. Medical Aid is available as part of the CTC package. The remuneration will be discussed at the interviews or upon individual requests.

View Job  Bryanston: Reservations Team Lead posted by Bright Placements

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in North Johannesburg

The catering and hospitality industry is a thriving sector in North Johannesburg, offering various career opportunities to individuals with the right skills and passion. Typically, this field is driven by the growth of the tourism and events industries, which creates a demand for skilled professionals in roles such as event coordinators, chefs, and hospitality managers.

In general, salaries for catering and hospitality positions in North Johannesburg can vary widely depending on factors like experience, company size, industry sector, and level of responsibility. However, broadly speaking, entry-level positions may fall within the R200 000 – R350 000 per annum range, while senior roles or those in larger organizations may command higher salaries, typically ranging from R400 000 to R600 000 per annum. It’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to work under pressure, and a strong understanding of food safety and hygiene practices. Other valuable skills often include event management, marketing, and customer service skills. Additionally, many employers place a high value on certifications in areas such as culinary arts or hospitality management.

The catering and hospitality industry is diverse, with various sectors that commonly employ these roles. The financial services sector, technology industry, manufacturing sector, and tourism industry are just a few examples of the types of industries that often require skilled professionals in this field. Furthermore, many companies in these sectors have locations in North Johannesburg, providing opportunities for job seekers.

View Job  Pretoria: Electrical Technician (Building Service) posted by Seigo Staffing Pty Ltd

Career progression in catering and hospitality is typically based on gaining experience, developing new skills, and taking on additional responsibilities. Many graduates and entry-level professionals can expect to move into senior roles or pursue further education in areas such as culinary arts, event management, or hospitality administration.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Sandton, North Johannesburg


Job Seeker Tip

Follow up your job application with a polite email if you haven't heard back within a week.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Johannesburg: Training Centre Manager

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Cape Town City Centre: Sales Consultant

Jobs in Cape Peninsula April 11, 2026
Sales

A well-established company in the earthmoving equipment sales and rental industry , is looking for a dynamic and results-driven Sales…

View Job

Cape Town City Centre: Accountant

Jobs in Cape Peninsula April 11, 2026
Accounting Finance

This position involves: Processing debtor billing, receipting, invoicing, and statements and supporting debtor reconciliations Posting journals, accruals,...

View Job

Kalahari: Camp Manager

Jobs in Kalahari Remote April 11, 2026
Catering hospitality

The Camp Manager is responsible for the overall day-to-day management of the camp, ensuring exceptional guest experience, efficient operations, staff...

View Job

Johannesburg: Junior Internal Auditor

Jobs in Central Johannesburg April 11, 2026
Accounting Finance

A leading retail brand is looking for an experienced Junior Operational Internal Auditor to step in and provide immediate impact.…

View Job

Johannesburg: Millwright

Jobs in Central Johannesburg April 11, 2026
Engineering

Job Description: Perform mechanical and electrical maintenance on industrial machinery and equipment Diagnose faults and carry out repairs to minimise...

View Job

Johannesburg: Call Centre Team Leader

Jobs in Central Johannesburg April 11, 2026
Customer service support

We are looking for a proactive Call Centre Team Leader to manage, motivate, and support a team of customer service…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in North Johannesburg, Jobs in Northern Suburbs, Jobs in Sandton

More Jobs in Your Area