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Sandton: Underwriter & Claims Manager posted by SDC Group (Pty) Ltd

Sandton: Underwriter & Claims Manager posted by SDC Group (Pty) Ltd

Posted on 2025-04-29 00:00:00

Job Summary

POSITION SUMMARY / JOB PURPOSE

To actively pursue the growth of the Company by maintaining the existing book of business and write new business for the Short-term Insurance department. The position will also oversee and manage the department and report directly to the General Manager.

MINIMUM REQUIREMENTS

Education

Grade 12 / Matric / Equivalent

Certificate/Diploma in Short-term Insurance NQF L4 (Requirement to obtain within 2 years of DOFA)

Certification/License

RE 5 (requirement to obtain within 2 years of DOFA)

Work Experience

3 – 5 years Underwriting and Claims Processing Financial Services related experience

KNOWLEDGE, SKILLS & ABILITIES

Maintain and manage department systems and procedures

Proficiency in MS Office (MS Word and MS Excel in particular)

Excellent problem-solving skills

Ability to manage multiple projects

Innovative thinker

Excellent verbal and written communication skills

Experienced negotiation skills

Eagerness to learn and grow with the department

Comply with honesty, integrity and good standing requirements

Detailed oriented and highly organized

JOB DUTIES

Underwriting

(Amendments & renewals)

Provide suitable advice and intermediary services to clients

Pro-actively manage the client portfolio, ensuring continuity and compliance to the mandate and Company and Industry policies, procedures, and requirements

Review policy needs of existing clients, make suitable recommendations based on the needs identified

Obtain and provide quotes to existing clients

Send through amendments to insurers or where applicable do it directly on the online systems

Provide suitable advice and intermediary services

Keep clients informed at all times on the progress of their interaction with you and the company

Compliance & Reporting

Maintain best practice standards and comply with all present and future statutory and regulatory requirements for the Financial Services Industry including record keeping

Provide weekly and monthly reports to management

Market the firm

Promote all the available services offered by the Company

Client relationship Management

Engage with clients to identify their needs and source suitable insurance products

Develop strong client relationships retain business

Claims

Send through insurer claim forms to clients

Manage claims process for clients from registering the claim, doing follow up calls and email to insurers, to providing the client with regular feedback until the claim is finalized

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Assist with supporting documentation

Teamwork & leadership

Provide guidance to new business and claims assistants

Review standard documentation and templates, make recommendations to the HOD and assist with implementation thereof

Key Performance Indicators

Claims ratios on portfolio managed

New Business

Retention ratio

Renewals

Underwriting

Identify and develop profitable business opportunities

Obtain and provide quotes to prospective clients

Provide suitable advice and intermediary services to clients

Keep clients informed at all times on the progress of their interaction with you and the company

Ability to work with private individuals and top management of commercial/corporate companies

Click Go Apply to apply online!


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